General Manager — Lead Store Ops & Guest Experience

Twice Daily; Columbia (TN); On-site; USD 55,000 - 60,000; Full time

Benefits offered by this job

Weekly Pay

Quarterly Bonus Potential

401K Matching

Paid Time Off

Fuel & Store Discounts

Tuition Reimbursement up to $2500

Pet & Life Insurance Programs

Aggressive Referral Bonus Program

Internal Preference for Promotions

Job summary

Twice Daily is seeking an energetic General Manager to lead the day-to-day store and financial operations of a multi-million dollar business. This role requires open availability to support business needs and to serve guests; you will receive extensive training and shadow experienced GMs to hit the floor confidently on first shift.

You will develop and deploy skills in marketing, technology troubleshooting, financial analysis, sales tactics, leadership, workforce planning, inventory management,

Qualifications

• 18+ years of age.
• 3+ years' recent experience in retail, restaurant/foodservice, or hospitality industry.
• 3+ years' recent experience directly supervising staff.
• OR any equivalent combination of education and experience.
• Ability to work at any location within a 30-mile radius of home.

Responsibilities

• Directly supervise and bear responsibility for all aspects of store operations for multiple shifts.
• Ensure best in class service is extended to all guests.
• Lead in delivering programs to maximize guest experience.
• Educate guests about Twice Daily offers.
• Provide leadership and direction to the assistant management team.
• Attend to company mission, vision and core values in daily operations.
• Create environment to support store culture.
• Recruit, interview, and hire staff aligned with Twice Daily culture and values.
• Train, retain, motivate, and lead a capable store team.
• Know Twice Daily products, services, policies, and procedures.
• Maintain staffing levels to meet business readiness.

Skills

Supervisory experience

Customer service

Leadership

Communication

Education

Bachelor's Degree in Business Administration/Marketing/Hospitality

Tools

Microsoft Office (Outlook, Excel)

Job description

Twice Daily is seeking an energetic General Manager to lead the day-to-day store and financial operations of a multi-million dollar business. This role requires open availability to support business needs and to serve guests; you will receive extensive training and shadow experienced GMs to hit the floor confidently on first shift.

You will develop and deploy skills in marketing, technology troubleshooting, financial analysis, sales tactics, leadership, workforce planning, inventory management,