General Manager — Lead People, Profit, & Hospitality

Torsap Thai Kitchen; Groveport (OH); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

ICHRA Health Insurance with Employer</

401(k) with employer match

Quarterly bonus program

Paid holidays (New Year’s, Easter, etc

2 weeks paid time off

Paid sick leave

Flexible days off

Daily employee meal

25% employee discount

Leadership coaching and career growth

Company-paid business coaching

State of the Company events

Job summary

Little Italy Ristorante in Groveport, OH seeks a General Manager to lead a high-volume, full-service operation with a legacy-driven culture. The role emphasizes team growth, operational excellence, and delivering memorable hospitality.

Competitive compensation includes quarterly bonus potential and robust benefits. This full-time position requires strong leadership, strategic oversight of P&L, and a passion for community engagement.

Qualifications

• Proven experience hiring, staffing, and leading teams.
• Proven experience actively managing costs in a high volume hospitality operation.
• 1+ year as GM in a full-service high-volume restaurant (plus).
• 6+ months leadership at Little Italy preferred (internal).
• Ohio PIC ServSafe Manager certification required.
• Must be at least 21 years old.
• Open availability—nights, weekends, holidays.
• Ability to regularly work 50-ish hours per week.
• Valid driver’s license with sole vehicle access.
• Access to a personal computer or tablet for administrative tasks.
• Familiarity with Trainual, Toast, 7Shifts, Margin Edge a plus.

Responsibilities

• Develop and lead the team, hire and onboard associates, coach and recognize performance.
• Oversee daily operations, staffing, shift coverage, cleanliness and safety compliance.
• Drive hospitality and guest experience by championing the Legacy Experience Process.
• Own the P&L, hit targets on COGS, labor, waste, inventory; forecast sales and schedule labor.
• Execute brand initiatives, lead new product launches, and represent the brand in the community.

Skills

Team leadership

Hiring & staffing

Cost management

Customer service

Education

Ohio PIC ServSafe Manager certification

Tools

Trainual

Toast

7Shifts

Margin Edge

Job description

Little Italy Ristorante in Groveport, OH seeks a General Manager to lead a high-volume, full-service operation with a legacy-driven culture. The role emphasizes team growth, operational excellence, and delivering memorable hospitality.

Competitive compensation includes quarterly bonus potential and robust benefits. This full-time position requires strong leadership, strategic oversight of P&L, and a passion for community engagement.