General Manager: Lead Operations & Guest Experience

Hunter Super Techs - TurnPoint; Milford (OH); On-site; USD 55,000 - 60,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Paid Time Off

Disability Insurance

Life Insurance

Professional Development

Job summary

Wingstop in Milford, Ohio, seeks a General Manager to lead operations, drive financial results, and deliver exceptional guest experiences. You will oversee staffing, training, and both front-of-house and back-of-house activities to ensure brand standards and strong performance.

The role requires proven restaurant management experience, strong leadership and analytical skills, and the ability to work a fast-paced, high-volume environment. Competitive compensation and benefits are offered.

Qualifications

• Proven restaurant management experience.
• Strong leadership, communication, and organizational skills.
• Financial acumen and ability to manage costs and budgets.
• Ability to work in a fast-paced, high-volume environment.
• Strong problem-solving and decision-making skills.
• Reliable, accountable, and results-driven.
• Flexible availability, including nights, weekends, and holidays.

Responsibilities

• Lead, develop, and manage restaurant team members, including hiring, training, coaching, and performance management.
• Oversee daily operations, including staffing, scheduling, food quality, and service execution.
• Actively support front-of-house and back-of-house operations as needed.
• Ensure an exceptional guest experience and resolve guest concerns promptly and professionally.
• Manage financial performance, including sales, labor, and food cost control.
• Analyze operational and financial data to support decision-making and improve performance.
• Perform or oversee opening and closing procedures, including cash handling and reporting.
• Ensure compliance with company policies and all applicable federal, state, and local laws.
• Maintain high standards of food safety, sanitation, and cleanliness.
• Oversee inventory management, ordering, and cost control processes.

Skills

Restaurant management

Leadership

Financial acumen

Fast-paced environment

Problem-solving

Accountability

Flexible availability

Job description

Wingstop in Milford, Ohio, seeks a General Manager to lead operations, drive financial results, and deliver exceptional guest experiences. You will oversee staffing, training, and both front-of-house and back-of-house activities to ensure brand standards and strong performance.

The role requires proven restaurant management experience, strong leadership and analytical skills, and the ability to work a fast-paced, high-volume environment. Competitive compensation and benefits are offered.