General Manager — Lead Operations & Guest Experience

The Flavorful Group; Manteca (CA); Sur place; USD 31 684 - 41 328; Plein temps

Avantages offerts par ce poste

Competitive pay

Full-time with advancement

Ongoing training

Supportive team environment

Career growth opportunities

Résumé du poste

Jersey Mike's Subs in Manteca, CA seeks an experienced General Manager to lead daily operations, drive guest satisfaction, and manage profitability. You will recruit, coach, and develop a high-performing team while upholding brand standards and food safety.

Strong leadership and a customer‑centric mindset are essential for success. The role offers full-time hours, with pay of $23.00–$30.00 per hour based on experience, and opportunities for advancement within a growing brand.

Qualifications

• Previous restaurant management experience required.
• Jersey Mike's experience strongly preferred.
• Proven leadership and team development skills.
• Strong communication, interpersonal, and organizational abilities.
• Passion for customer service and operational excellence.
• Results-oriented mindset with strong business acumen.
• Ability to manage multiple priorities in a fast-paced environment.
• Flexible availability, including evenings, weekends, and holidays.

Responsabilités

• Oversee all daily restaurant operations to ensure efficiency, quality, and exceptional service
• Recruit, train, coach, and develop team members and management staff
• Foster a positive, high-performing team culture built on accountability and respect
• Drive customer satisfaction by ensuring every guest receives an outstanding experience
• Manage sales performance and execute strategies to achieve business goals
• Monitor labor, food costs, inventory, and overall profitability
• Ensure compliance with all company policies, procedures, and food safety standards
• Handle customer concerns professionally and resolve issues promptly
• Maintain a clean, organized, and safe restaurant environment
• Lead by example through active participation in daily operations

Connaissances

Leadership

Team development

Communication

Organizational skills

Customer service

Business acumen

Multi-tasking

Adaptability

Description du poste

Jersey Mike's Subs in Manteca, CA seeks an experienced General Manager to lead daily operations, drive guest satisfaction, and manage profitability. You will recruit, coach, and develop a high-performing team while upholding brand standards and food safety.

Strong leadership and a customer‑centric mindset are essential for success. The role offers full-time hours, with pay of $23.00–$30.00 per hour based on experience, and opportunities for advancement within a growing brand.