General Manager: Lead Guest Experience & Growth

Lucky Strike Entertainment Corporation; Port Saint Lucie (FL); On-site; USD 95,000 - 100,000; Full time

Benefits offered by this job

Medical, Dental, and Vision plans

401(k) Retirement Plans

Employee Stock Purchase Program

Employee Assistance Program (EAP)

Vacation and Holidays

Discounts on Bowling, Boomers, and水

Job summary

Lucky Strike Entertainment is hiring a General Manager in Port Saint Lucie, FL to own the guest experience, team, financials, and culture of the center. You will lead from the floor, ensuring a premier guest experience and high-performance operations.

You will drive daily sales, build strong teams, manage full P&L, and maintain peak guest satisfaction while coordinating events and initiatives across departments.

Qualifications

• Significant leadership experience in a high-volume, guest-focused venue (entertainment, hospitality, or full-service restaurant).
• Proven track record of driving sales growth and hitting financial targets.
• Full P&L fluency including budgeting, forecasting, labor optimization, and cost control.

Responsibilities

• Lead all center operations across bowling, arcade, food and beverage, bar, and events, flexing into any role the business needs.
• Drive daily sales through direct guest engagement, event execution, and marketing initiatives.
• Build and develop high-performing teams across every department, creating a culture of accountability and hospitality.
• Set performance expectations and hold teams to consistent results across sales, operations, and guest satisfaction.
• Own full P&L performance including labor, COGS, inventory, and cost controls.
• Keep the facility, attractions, kitchen, bar, and event spaces clean, operational, and guest-ready at all times.

Skills

Leadership experience

Sales growth

P&L management

Team development

Operations excellence

Flexible scheduling

Job description

Lucky Strike Entertainment is hiring a General Manager in Port Saint Lucie, FL to own the guest experience, team, financials, and culture of the center. You will lead from the floor, ensuring a premier guest experience and high-performance operations.

You will drive daily sales, build strong teams, manage full P&L, and maintain peak guest satisfaction while coordinating events and initiatives across departments.