General Manager — Lead a High-Performance Customer-First Team

Guardian Access Solutions; Lima (OH); On-site; USD 63,000 - 77,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Employee discounts on products, tools,

Career growth opportunities

Job summary

Midwest Shooting Center in Lima, OH, is seeking a General Manager to lead overall location success, guiding Purchasing, Retail, Premium Services, and Guest Services to deliver exceptional experiences for members and guests.

You will drive revenue growth, ensure operational excellence and safety, and develop high-performing leaders who embody our values. Excellent leadership and financial skills are required, with a focus on accountability and collaboration.

Qualifications

• Proven leadership and team development abilities.
• Strong financial acumen and P&L experience.
• Commitment to safety, compliance, and guest service.
• Excellent communication and coaching skills.

Responsibilities

• Lead and coach department managers and Guest Services teams.
• Align departmental strategies for balanced growth in memberships, training, and retail.
• Drive revenue growth, margin management, and expense discipline to meet targets.
• Maintain regulatory compliance (ATF, OSHA, policies).
• Escalation point for member and client issues; conduct weekly leadership meetings.
• Review KPIs and report to headquarters; drive improvement plans.
• Foster collaboration to maximize referrals and member retention.
• Develop staff and leaders; ensure succession planning.
• Serve as MOD and maintain full operational oversight.

Skills

Leadership

P&L management

Safety and compliance

Team development

Job description

Midwest Shooting Center in Lima, OH, is seeking a General Manager to lead overall location success, guiding Purchasing, Retail, Premium Services, and Guest Services to deliver exceptional experiences for members and guests.

You will drive revenue growth, ensure operational excellence and safety, and develop high-performing leaders who embody our values. Excellent leadership and financial skills are required, with a focus on accountability and collaboration.