General Manager - Lead a High-Energy Team & Guest Service

Firehouse Subs; Murfreesboro (TN); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive bonus pay

401k with matching

Health insurance coverage

Referral program

Employee discounts

Paid training

Job summary

Firehouse Subs is seeking a General Manager in Murfreesboro, TN to lead a fast casual team and drive guest satisfaction. You will oversee daily operations, uphold safety regulations, and manage costs while supporting local marketing efforts.

Ideal candidates have 1+ year of management experience, strong customer service skills, and the ability to train and mentor Assistant Managers and Shift Managers.

Qualifications

• 1+ years of management experience with a positive attitude and excellent customer service skills.
• Ability to hire, train, and lead a motivated team.
• Open availability including weekends and some nights.
• Physical ability to work on feet up to 13 hours and lift up to 50 lbs.
• Cash handling skills and familiarity with Microsoft Office.

Responsibilities

• Lead and motivate a high-performance team to deliver superior guest service and maintain a cheerful, fun work environment
• Manage restaurant operations ensuring compliance with all local, state, and federal regulations
• Oversee food and labor costs to maximize profitability and understand Profit and Loss Statements
• Coordinate and implement company initiatives and local marketing efforts
• Maintain restaurant equipment and communicate issues promptly
• Develop Assistant Managers and Shift Managers through continuous training

Skills

Management experience

Customer service

Hiring & training

Cash handling

Microsoft Office

Tools

Microsoft Office

Job description

Firehouse Subs is seeking a General Manager in Murfreesboro, TN to lead a fast casual team and drive guest satisfaction. You will oversee daily operations, uphold safety regulations, and manage costs while supporting local marketing efforts.

Ideal candidates have 1+ year of management experience, strong customer service skills, and the ability to train and mentor Assistant Managers and Shift Managers.