General Manager - Lead a Fast-Paced Café Team & Grow

Dunkin; Miami (FL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive Salary

Comprehensive Health Benefits

Paid Time Off (PTO)

Ongoing Training & Development

Career Advancement Opportunities

Job summary

Dunkin is seeking a General Manager to lead our team and ensure top-notch guest experiences at a fast-paced location. You will drive operations, grow the team, and deliver strong results for a globally trusted brand.

As a General Manager, you will manage daily operations, control costs, and increase profitability while maintaining Dunkin's standards of quality and customer service. This role offers growth, training, and a clear path to advancement within the organization.

Qualifications

• 2+ years of management experience in food service, retail, or hospitality.
• Proven track record leading teams and delivering guest satisfaction.
• Strong communication with team, customers, and leadership.
• Experience managing budgets, sales, and cost control.

Responsibilities

• Lead & Develop: Build and guide a dynamic team to meet performance goals while creating a positive work environment.
• Drive Success: Oversee daily operations, boost sales, manage costs, and maximize profitability.
• Customer First: Ensure exceptional service and product quality for every guest.
• Optimize Operations: Implement strategies to improve workflow, reduce costs, and raise efficiency.
• Champion Company Standards: Adhere to health, safety, and brand standards across the store.

Skills

Leadership

Customer focus

Communication skills

Financial savvy

Job description

Dunkin is seeking a General Manager to lead our team and ensure top-notch guest experiences at a fast-paced location. You will drive operations, grow the team, and deliver strong results for a globally trusted brand.

As a General Manager, you will manage daily operations, control costs, and increase profitability while maintaining Dunkin's standards of quality and customer service. This role offers growth, training, and a clear path to advancement within the organization.