General Manager - Kent

Socket.dev; Kent (OH); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive salary

Leadership development

Semi-annual reviews

Free meals

Work-life balance

Community engagement

401(k) matching

Health, dental, PTO, vision, and EAP

Job summary

BIBIBOP is seeking a General Manager to lead our Columbus, Ohio restaurant. You’ll oversee operations, drive guest satisfaction, manage budgets, and develop your team in a fast-paced, customer-focused environment.

This role offers competitive salary with performance bonuses, leadership development, regular reviews, meal benefits, and a supportive culture that emphasizes work-life balance and community involvement.

Qualifications

• Five years of management or leadership experience in restaurant or retail.
• Ability to stand for long periods and lift up to 50 lbs.
• Authorized to work in the United States.

Responsibilities

• Oversee all restaurant operations ensuring quality, service, and efficiency.
• Lead, develop, and inspire the team.
• Manage budgeting, P&L, and profitability.
• Ensure compliance with policies and safety regulations.
• Drive guest satisfaction through signature service.
• Monitor inventory and ordering.
• Address guest feedback professionally.
• Foster a positive, high-morale environment.

Skills

Proven leadership

Operations excellence

Guest-centric

Strategic thinking

High standards

Integrity

Communication

Schedule flexibility

Job description

It began with a vision to bring the time-honored flavors and healthy ingredients of South Korea to Columbus, Ohio. From that dream, BIBIBOP was born. Inspired by the traditional Korean dish bibimbap, we sought to make balanced and healthy Asian cuisine accessible and enjoyable to everyone. From the day we opened the doors of our first location in 2013, BIBIBOP is true to what we envisioned: A quick, complete and nutritious meal - with flavors unlike any other concept. Our goals of strengthening our neighbor and enriching the lives of our team members are what drive us to continuously grow and promote a happy, healthy lifestyle for all.

BIBIBOP is committed to providing reasonable accommodations to qualified individuals with disabilities in the application process and throughout employment, as required by applicable law. If you require assistance or accommodation, please inform us so we can ensure your needs are met. We are proud to be an Equal Opportunity Employer and do not discriminate based on race, color, religion, gender, sexual orientation, national origin, disability, veteran status, or any other protected characteristic under applicable law.

Restaurant General Manager

At BIBIBOP, we blend bold Korean flavors with fresh, healthy ingredients to create a unique dining experience that our guests love. Since our founding in 2013 in Columbus, Ohio, we’ve grown rapidly across the country, all while staying true to our mission of promoting WELL BING in every community. We’re now seeking a passionate and experienced leader to join our team as a General Manager!

Why Choose BIBIBOP?

As a General Manager at BIBIBOP, you’re not just overseeing operations— you’re driving the success of your restaurant. You’ll have the autonomy to lead your team, make impactful decisions, and ensure the overall performance of your location. This is your chance to build a fulfilling career with a company that values your leadership and growth.

What We Offer:

• Competitive Salary —With potential for bonuses based on performance.
• Leadership Development —We invest in your growth as a leader.
• Semi-annual Reviews —Opportunities for wage increases and promotions.
• Free Meals —Enjoy healthy, delicious meals during your shifts and discounts outside of work.
• Work-Life Balance —A schedule that respects your personal time while meeting the demands of the business.
• Community Engagement —Opportunities to give back through community service.
• Benefits Package —401(k) matching, health, dental, paid time off (PTO), vision insurance and EAP.
• Career Growth —Clear pathways for advancement within the company.

What We’re Looking For:

• Proven Leadership Experience —A track record of successfully managing a team in a fast-paced environment.
• Operational Excellence —Strong knowledge of restaurant operations, including inventory management, scheduling, and budgeting.
• Guest-Centric Approach —A commitment to delivering outstanding guest experience.
• Strategic Thinking —The ability to make data-driven decisions that improve efficiency and profitability.
• High Standards —A focus on maintaining quality, safety, and service excellence.
• Dependability & Integrity —A consistent approach to leading with fairness, honesty, and accountability.
• Excellent Communication —Strong interpersonal and communication skills to effectively manage staff.
• Schedule Flexibility —Willingness to work evenings, weekends, and holidays as needed.

Key Responsibilities:

• Oversee all aspects of restaurant operations, ensuring the highest levels of quality, service, and efficiency.
• Lead, develop, and inspire your team to achieve their full potential.
• Manage budgeting, financial performance, and P&L statements, ensuring profitability and growth.
• Ensure compliance with all company policies, procedures, and health/safety regulations.
• Drive guest satisfaction by consistently delivering BIBIBOPs signature service.
• Monitor and maintain inventory, ordering supplies as needed to meet operational demands.
• Handle guest feedback and resolve any issues in a timely and professional manner.
• Foster a positive work environment that encourages teamwork, development, and high morale.

Requirements:

• Must be at least 18 years old.
• Five years of previous experience preferred in a management or leadership role within a restaurant or retail environment.
• Ability to stand for long periods and lift up to 50 lbs.
• Must have authorization to work in the U.S.
• Valid Driver's License Required

Depending on your skillset, years of experience, and leadership level, you may also be considered for the Operations Leader or Team Leader role, which will be assessed during the hiring process.

BIBIBOP is committed to providing reasonable accommodations to qualified individuals with disabilities in the application process and throughout employment, as required by applicable law. If you require assistance or accommodation, please inform us so we can ensure your needs are met. We are proud to be an Equal Opportunity Employer and do not discriminate based on race, color, religion, gender, sexual orientation, national origin, disability, veteran status, or any other protected characteristic under applicable law.

How We Build Our Team:

We seek exceptional team members who are passionate about our "why" and exhibit the following values:

• Owner Mentality: Focus on results and impact, not activities. Take accountabilities, especially when things get tough. Always ask "what's mine to own". Never point fingers
• Humility: Seek to understand and embrace what is true about the environment and self. Other-centered; genuinely see other people as important as self
• Growth-mindset: Resilient when things get tough. Believe that he/she can grow with new knowledge, practice, reflection and learning experiences. Actively seek out various opportunities to learn. Ready and willing to unlearn and relearn when reality challenges existing paradigms
• Entrepreneurial: Ingenuous and creative when resources are limited. Excited by the prospect of doing more with less. Able to move forward with incomplete information. Does not need to wait "till everything is ready." Take calculated risks
• People Leader: Actively invest in the growth and success of his/her team through serving, encouraging, and coaching
• Excellence: Strive to execute with excellence in all endeavors