General Manager - JOEY Maple

JOEY Restaurants; Dallas (TX); On-site; USD 100,000 - 140,000; Full time

Benefits offered by this job

Career development

Medical insurance

Dental insurance

Vision insurance

Life insurance

Employee Assistance Program (EAP)

Shift meal discounts

Staff discount on food/bev

Referral bonus

Sales competitions

Paid vacation

Paid sick leave

Job summary

JOEY Restaurants is opening a second Dallas location and seeking a General Manager to lead the team in delivering iconic hospitality and an exceptional guest experience. You will drive quarterly strategic planning, profitability, and people development while maintaining top-tier product standards and a safe, welcoming environment.

The role requires strong leadership, a passion for hospitality, and the ability to thrive in a fast-paced setting.

Qualifications

• 1-3+ years leadership experience (high potential candidates considered)
• Must have or be able to obtain valid local/state Food Handler and Alcohol Server/Seller permits
• Passion for hospitality with a proven track record of world-class hospitality experiences
• Thrives in a dynamic, fast-paced work environment
• Able to walk/stand for prolonged periods; lift up to 50 lbs

Responsibilities

• Foster a cohesive and collaborative team environment through exemplary leadership.
• Provide guests with friendly, attentive service throughout their dining experience.
• Resolve service issues and guest complaints with urgency and poise.
• Assist with managing store sales, budgets, cost of goods, and labor.
• Supervise and coach service and experience standards; drive performance.
• Build sales opportunities and positive guest experiences.
• Support recruitment, onboarding, and team retention.
• Participate in training and development of technical knowledge and execution.
• Communicate daily focus and feedback to service and kitchen teams.
• Follow all food and alcohol safety procedures.

Skills

Leadership experience

Guest service

Communication skills

Job description

Annual Salary Range

$100,000 - $140,000 per year

Actual salary offer within the listed range may vary based on work experience and other objective factors. The pay range for this position is subject to change and may be modified in the future, in compliance with applicable laws.

We are thrilled to bring another JOEY Restaurants location to Dallas, Texas! With our expansion, comes the opportunity to invite new talent to join our team. We are looking for high-performing, passionate individuals to join a remarkable team of culinary leaders and hospitality professionals as we continue the JOEY legacy in our second location in Dallas, which opens to the public on September 10th!

As a General Manager, you will directly contribute to the overall success of a multi-million-dollar Restaurant and its people. In this role, you willbe responsible forattracting,retaining, and developing a high performing team, while driving their personal growth. You will efficiently deliver and execute quarterly strategic planning goals while upholding the highest standards in product, profit,environmentand experience.

Duties

• Foster a cohesive and collaborative team environment through exemplary leadership.
• Provide guests with friendly and attentive service throughout their dining experience. Show them what Iconic Hospitality means!
• Resolve service issues and guest complaints with a sense of urgency, poise, and good judgment.It’sYour Business.
• Assistwith managing store sales, budgets, cost of goods, and labor.
• Supervise and guide our service and experience standards and provide impactful coaching as needed.
• Build sales opportunities and positive guest experiences.
• Fulfill recruitment needs, impact positive candidate experience andselectionandretainyour team.
• Support with training and development of technical knowledge and execution.
• Communicate daily focus and feedback to service and kitchen teams.
• Follow all food and alcohol service and handling safety precautions and procedures.

Basic Qualifications

• 1-3 + years leadership experience(If you have high potential but less experience, we still want to meet you!).
• Must have or be able to obtain valid local and/or state Food Handler and Alcohol Server/Seller permits.
• Possess a passion for hospitality and a proventrack recordof creating world-class hospitality experiences.
• Thrivein adynamic,fast-paced work environment.
• Be able towalk andstand for prolonged periods of time; frequent bending, reaching, and stretching; repetitive manual tasks;and liftand carryup to50lbs.

Required Knowledge, Skills, and Abilities

• Successful employees at JOEY are genuine, warm, and caring.
• They value honesty and conduct themselves with integrity.
• They are comfortable providing and receiving feedback to achieve personal growth and performance excellence.
• They are natural problem solvers with an insatiable desire to positivelyimpactindividual and team execution.
• They are passionate about quality and professionalism.
• Theypossessexceptional relationship building and communication skills.
• They encourage healthy and supportive competition within their team.
• They exude confidence, humility, and respect.
• They take pride in presenting a professional appearance and demeanor.

Benefits

• Career development, education, and growth opportunities.
• Medical, dental, vision, and life insurance, medical reimbursement plan, and Employee Assistance Program (EAP) for benefit-eligible partners.
• Discounted employee shift meals.
• 10% discount for self and guests on all food and beverages when visiting any JOEY location.
• Discounted clothing retailer partnership.
• Referral bonus program.
• Sales competitions and rewards.
• Paid vacation
• Paid sick leave

About JOEY Restaurants

The JOEY Restaurant Group exists to deliver the ultimate dining experience. Our handcrafted, locally, and globally inspired menu offerings are created by award-winning chefs and presented by world-class hospitality leaders in modern, warm, and lively environments. JOEY Restaurants has been family-owned andoperatedsince 1992 and has grown into an iconic multi-concept brand throughout North America, with continued growth and expansion planned into 2030.When you join the JOEY team, you can expect a warm, inclusive, and creative environment, where we are committed to training, educating, and empowering our people.

JOEY Restaurants is an Equal Employment Opportunity Employer.

We arecommitted to offering reasonableaccommodationsto qualified job applicants.

This job posting highlights essential responsibilities and requirements of the job and is for illustrative purposes only. There may beadditionalduties, responsibilities, and qualifications for this job.

JOEY Restaurant Group has an internal recruitment department and will not accept unsolicited resumes from employment agencies. Unsolicited resumes sent to JOEY, its employees, and databases, will be considered the property of JOEY Restaurant Group. External recruitment agencies mustestablisha fully executed service agreement with JOEY’s Human Resources department tosubmitresumes. JOEY will not pay fees to employment agencies who do not have an agreement in place. For contract inquiries pleasesubmityour request to [e-mail].

We live by a simple credo: “Genuine Warmth and Care is always on the table.”
The JOEY Restaurant Group is an equal employment opportunity employer of all qualified individuals, including minorities, women, veterans, and individuals with disabilities.