General Manager in Training

MERS Goodwill; Saint Peters (MO); On-site; USD 50,000 - 56,000; Full time

Benefits offered by this job

Monthly bonus up to $500

Medical, dental, vision benefits

PTO accrual up to 15 days

Flexible schedules

403(B) Retirement

401(A) Retirement

Voluntary Life and AD&D Insurance

Holidays paid

Leadership Development Cohort Program

Job summary

MERS Missouri Goodwill is seeking an energetic General Manager in Training to join our Retail Management team. This full-time hourly role offers $24.50 per hour and a bonus potential up to $18,000 annually. The candidate will lead store operations, supervise staff, and deliver excellent customer service while upholding our values and safety standards.

Leadership Development Cohort completion is required. Benefits include medical, dental, vision, retirement options, PTO accrual, and flexible

Qualifications

• High School Diploma/GED required; bachelor's degree preferred.
• Three years of Retail, Warehouse, or Logistics management experience.
• A Valid MO or IL state driver's license and insurance are required.
• Excellent interpersonal and communication skills include customer service, conflict resolution, and teamwork.
• Leadership skills include quality decision-making, goal-setting, and problem-solving, with the ability to motivate and lead employees and hold them accountable.
• Comfortable with workplace technology like registers, scheduling, and inventory management software.

Responsibilities

• Oversee store operations, resources, and budgets to meet goals.
• Model values to ensure safety, ethics, and quality.
• Supervise, direct, and train staff and ensure core functions are performed.
• Provide superior customer service to ensure donor, shopper and staff satisfaction.
• Coach employees on performance, including discipline up to termination.
• Assign daily duties to achieve operational tasks.
• Identify employees for advancement based on performance.
• Safeguard property and information; report theft or misconduct.
• Read and enforce all agency policies and values.
• Arrange replacements and approve payroll; audit processes.
• Eliminate wasteful practices through process improvements.
• Maintain professional appearance per dress code.
• Complete Leadership Development Cohort Program.
• Other duties as assigned.
• Monthly bonus up to $500.00.

Skills

Interpersonal skills

Leadership

Communication

Tech literacy

Education

High School Diploma/GED

Bachelor's degree preferred

Tools

POS systems

Scheduling software

Inventory software

Job description

Select how often (in days) to receive an alert:

Required Travel:0%
Position Type:Hourly Full-Time
Hourly Rate:$24.50
Bonus Potential: Up to $18,000/year

MERS/Missouri Goodwill Industries is looking for an energetic, self-motivated, and professionalGeneral Manager in Trainingto join ourRetail Managementteam! The ideal candidate will support our mission, "Changing Lives Through the Power of Work!" and embody our core values of diversity, integrity, passion, professionalism, respect, and responsibility.

If you're seeking an opportunity that empowers you to achieve new goals while pursuing a mission-driven career, then this is the perfect fit for you.

Qualifications

• High School Diploma/GED required; bachelor's degree preferred.
• Three years of Retail, Warehouse, or Logistics management experience.
• A Valid MO or IL state driver's license and insurance are required.
• Excellent interpersonal and communication skills include customer service, conflict resolution, and teamwork.
• Leadership skills include quality decision-making, goal-setting, and problem-solving, with the ability to motivate and lead employees and hold them accountable.
• Comfortable with workplace technology like registers, scheduling, and inventory management software.

Primary Duties/Responsibilities

• Responsible for learning how to oversee store operations, resources, and budgets to ensure all goals and benchmarks are met or exceeded.
• Model core values to establish a culture with an understanding and commitment to safety, ethics, and quality within the store.
• Supervise, direct, and train assigned staff and ensure they perform their essential/primary functions.
• Provide superior internal and external customer service to ensure repeat donors, shoppers, and staff retention and de-escalate customer dissatisfaction quickly and effectively.
• Coach and counsel employees concerning the performance of their job duties, including discipline up to and including termination.
• Exercise independent judgment in assigning daily job duties to achieve daily operational tasks.
• Helps to identify and recommend employees with proven performance for advancement.
• Safeguards company property and personal information from harm, damage, or theft. Reports any theft, misappropriation, unethical/inappropriate behavior, or unauthorized possession of company property to a member of management, Human Resources, or Risk Management.
• Must read, follow, model, and enforce all agency policies, procedures, and values.
• Utilizes efficient staffing methods to ensure the store is staffed appropriately. Arranges for replacements of absent employees when necessary. Audits, edits, and approves payroll.
• Eliminates wasteful practices through process improvement.
• Maintains a professional appearance, adhering to MERS Goodwill's dress code
• Completion of the MERS Goodwill's Leadership Development Cohort Program.
• Other duties as assigned.
• Monthly Bonus up to $500.00
• Individual and family medical benefits for full-time employees working 30 or more hours per week.
• Individual and family dental and vision benefits on the first of the month following the hire date for employees working 20 or more hours week.
• Voluntary Life and AD&D Insurance on the first of the month following the hire date for employees working 20 or more hours per week.
• 403(B) Retirement on date of hire for employees working 20 or more hours per week.
• 403(B) Retirement + Employer Match after one year of employment for employees working 20 or more hours per week.
• 401(A) Retirement on date of hire for employees working 20 or more hours per week.
• PTO Accrual up to 15 days based on hours worked.
• Paid holidays
• Flexible Schedules

MERS Missouri Goodwill is an equal-opportunity employer. MERS Goodwill does not discriminate in employment based on race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or any other non-merit factor.

MERS Missouri Goodwill requires various background and records checks upon employment.