General Manager II - Distribution

DHL Supply Chain; Forest Park (GA); On-site; Confidential; Full time

Benefits offered by this job

Medical

Dental

Vision

Prescription

Discounted Stock Purchase

General Bonus Plan

401K

PTO

Job summary

DHL Supply Chain is seeking a General Manager II to oversee warehouse operations in a regulated setting. You will drive strategic processes, lead a team of Operations Managers, and ensure safety, quality, and efficiency while maintaining strong customer relations and P&L responsibility.

The role emphasizes financial acumen, cost control, budgeting, forecasting, and month-end close, across multiple facilities. A track record in compliance-driven environments is essential.

Qualifications

• 5+ years managerial/supervisory experience.
• 2+ years in a supply chain, warehousing or distribution environment.
• Experience in 3PL and/or Contract Logistics preferred.
• Staff management, required.
• P&L management preferred.
• Project management preferred.
• Bachelor’s degree or equivalent preferred.
• WMS experience preferred.

Responsibilities

• Oversee day-to-day operations of the warehouse, including receiving, storing, and shipping goods efficiently and accurately.
• Develop and implement strategies to optimize warehouse processes, minimize costs, and maximize productivity.
• Lead and motivate a team of Operations Managers and staff, providing coaching and support, while building a strong team culture.
• Ensure safety compliance, company policies, and oversee operational and personnel activities to maintain a safe, clean, and efficient environment.
• Utilize WMS and automation to track inventory, monitor performance metrics, and identify areas for improvement.
• Manage vendor relationships, and ensure cost-effective services and supplies while complying with the commercial agreement.
• Prepare and analyze reports on warehouse performance, inventory levels, and other key metrics.
• Lead customer relationships by maintaining daily contact to ensure strong connections and satisfaction.
• Responsible for the site's P&L, influenced by customer relationships.
• Prepare and present MB/RQBR to customers with strong team collaboration.

Skills

Leadership

Financial acumen

WMS

Regulatory/compliance

Customer-facing

Education

Bachelor's degree

Tools

WMS

Job description

This General Manager II role will be responsible for supporting operations in a regulated warehouse/distribution environment. Experience working in a regulated environment is required and may come from any regulated industry, including but not limited to pharmaceutical, healthcare, food and beverage, medical device or chemical...etc. A strong financial background is required for this role. The ideal candidate should have some experience managing site-level financial performance, including P&L responsibility, labor management, productivity, cost control, budgeting, forecasting, and month-end financial processes. A background in Quality would be a strong plus for this role.

Preferred / Required Experience

• Experience leading a warehouse, distribution center, or logistics operation is preferred.
• Strong financial acumen with site-level P&L responsibility is strongly preferred.
• Experience working in a regulated or compliance-driven environment is required.
• Strong customer-facing experience is required.
• Quality Assurance background is preferred.

General Manager II - Distribution

The General Manager II role has a national salary range of $105,000 - $135,000.

DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription, Discounted Stock Purchase, General Bonus Plan, 401K and a generous PTO policy.

As a General Manager at DHL Supply Chain, you will play a pivotal role in ensuring the smooth and efficient operation of our warehouses. Your responsibilities go beyond daily management – you will be instrumental in developing and implementing strategic processes to optimize our warehouse operations. Your leadership will be vital in guiding our team, fostering a safe and productive work environment, and ultimately driving the overall success of DHL Supply Chain. This position offers a unique opportunity to make a significant impact within DHL Supply Chain and contribute to our renowned reputation as the global leader in contract logistics.

With over 500 facilities and more than 50,000 dedicated associates, DHL Supply Chain North America attributes its success to the hard work and dedication of our team, operating in over 150 million square feet of operational space.

Job Description

• Oversee day-to-day operations of the warehouse, including receiving, storing, and shipping goods efficiently and accurately.
• Develop and implement strategies to optimize warehouse processes, minimize costs, and maximize productivity.
• Lead and motivate a team of Operations Managers and staff, providing coaching, guidance, and support as needed, while also developing a strong team culture.
• Ensure compliance with safety regulations and company policies, and oversee operational and personnel activities in the facility to maintain a safe, clean, and efficient working environment.
• Utilize warehouse management systems (WMS), automation and other technology to track inventory, monitor performance metrics, and identify areas for improvement.
• Manage vendor relationships, and ensure cost-effective services and supplies while managing the site in accordance with the commercial agreement.
• Prepare and analyze reports on warehouse performance, inventory levels, and other key metrics to inform decision-making and drive continuous improvement.
• Lead customer relationships by maintaining close daily contact to ensure strong connections and customer satisfaction.
• Responsible for the site's profit and loss (P&L), which is directly influenced by customer relationships.
• Prepare and present Monthly/Quarterly Business Review (MBR/QBR) to customer, leveraging strong team collaboration.

Required Education And Experience

• 5+ years managerial/supervisory experience, required
• 2+ years of experience in a supply chain, warehousing or distribution environment, required
• Experience in Third Party Logistics (3PL) and/or Contract Logistics, preferred
• Staff management, required
• P&L management, preferred
• Project management, preferred
• Bachelor’s degree or equivalent, preferred
• Warehouse Management Systems (WMS) experience, preferred

Our Organization has a business casual environment and focuses on teamwork, associate development, training, and continuous improvement.

Our Organization is an equal opportunity employer.