General Manager | Hotel Celare, a Marriott Tribute Portfolio

Shaner Hotels

Cincinnati (OH)

On-site

USD 70,000 - 90,000

Full time

14 days+

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Job summary

A leading hospitality company is seeking a General Manager for Hotel Celare in Cincinnati. This position requires strong leadership in achieving financial goals, ensuring guest satisfaction, and managing all operational aspects. The ideal candidate will have over five years of experience in hospitality and a background in budget management. Join a dynamic team in a vibrant new hotel that offers unique dining and bar experiences.

Qualifications

Minimum of five years of progressive leadership experience in the hospitality industry.
Ability to communicate effectively with guests, management, and co-workers.
Knowledge of budget preparation and cost controls.
Ability to read and interpret safety and operational documents.
Valid driver's license and satisfactory driving record.

Responsibilities

Manage all hotel operations and procedures in line with policies.
Lead sales and marketing efforts for the property.
Ensure that financial goals and profit targets are met.
Maintain high scores for customer service and cleanliness.

Skills

Leadership in hospitality

Customer communication

Budget management

Bilingual (English/Spanish)

Knowledge of local attractions

Education

High school diploma or equivalent

College degree in hospitality management or business

Tools

Property management system

Job description

Overview

General Manager | Hotel Celare, a Marriott Tribute Portfolio at Shaner Hotels. Be among the first 25 applicants. Get AI-powered advice on this job and more exclusive features.

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Responsibilities

Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
Focus on achievement of hotel financial goals / budget targets.
Ensure that payroll and purchasing controls are in place to maintain and exceed profit goals.
Develop accurate and aggressive long and short-range financial objectives consistent with property objectives.
Ensure that all Shaner and franchise operating standards are followed.
Be accessible to guests and employees.
Maintain complete knowledge of hotel features, room types, rates, room availability, and expected arrivals/departures.
Assist staff with their job functions to ensure optimum service to guests.
Lead all aspects of employee performance to ensure productivity and a quality work environment.
Establishes, maintains, and trains standards and procedures for cleaning and safe working conditions in all departments.
Work to ensure high scores for customer service, cleanliness and other related items on all Shaner and Franchise inspections.
Handle guest complaints ensuring guest satisfaction.
Other duties as assigned.

Job Description (Summary)

Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
Focus on achievement of hotel financial goals / budget targets.
Ensure that payroll and purchasing controls are in place to maintain and exceed profit goals.
Develop accurate and aggressive long and short-range financial objectives consistent with property objectives.
Ensure that all Shaner and franchise operating standards are followed.
Be accessible to guests and employees.
Maintain complete knowledge of hotel features, room types, rates, room availability, and expected arrivals/departures.
Handle guest complaints ensuring guest satisfaction.
Assist staff with their job functions to ensure optimum service to guests.
Lead all aspects of employee performance to ensure productivity and a quality work environment.
Establishes, maintains, and trains standards and procedures for cleaning and safe working conditions in all departments.
Work to ensure high scores for customer service, cleanliness and other related items on all Shaner and Franchise inspections.
Other duties as assigned.

Responsibilities (Detailed)

The General Manager is responsible for management of all hotel operations and procedures in accordance with corporate policies and franchise standards. Ensures that Core Values of Guest Satisfaction, Associate Satisfaction, Accountability and Profitability are met or exceeded. The ideal candidate will have demonstrated successful leadership abilities in the hospitality industry. The General Manager takes the lead with the sales team to develop the property’s sales and marketing efforts; recruits, motivates, and inspires the entire hotel team to ensure superior guest satisfaction; serves as a hands-on operator for the hotel; and serves as a highly visible leader in the community.

Qualifications

Minimum of five years of progressive leadership experience in the hospitality industry.
Ability to satisfactorily communicate with guests, management and co-workers to their understanding.
High school graduate or equivalent; college degree in hospitality management or business and/or CHA designation preferred.
Bilingual English/Spanish a plus.
Knowledge of budget preparation and cost controls.
Working knowledge of all hotel departments.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers or employees of organization.
Ability to apply good judgment to carry out instructions.
Knowledgeable of the property management system.
Knowledge of local activities and attractions appropriate for clientele.
Must possess a valid driver's license and maintain a satisfactory driving record.

About Us

Shaner Hotels is a leading hospitality owner-operator and management company with over 65 properties and 7,500+ rooms across 14 states and four countries. We partner with top hospitality brands and offer services including hotel development, design and construction, e-commerce, and revenue management. Visit www.shanercorp.com for more information.

About Hotel Celare

Join the Team at Hotel Celare, A Marriott Tribute Portfolio – Where Innovation Meets Hospitality. Hotel Celare is a vibrant new destination in Cincinnati’s innovation corridor, featuring a Cameron Mitchell restaurant, The Vick Rooftop Bar, and Iris Café. It is located in The District at Clifton Heights, near the University of Cincinnati, offering a modern, energetic vibe and spaces designed for diverse experiences.

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