General Manager, Hospitality & Community Experience

Flow; Miami (FL); On-site; USD 120,000 - 150,000; Full time

Benefits offered by this job

Health and Wellness

Time Off

Financial

Life at Flow

Job summary

Flow, a hospitality brand in South Florida, is seeking an experienced General Manager to lead our new property. You will oversee operations, guest experience, revenue management, and team leadership in a dynamic start-up environment.

The ideal candidate has 7-10+ years in hospitality management, strong business acumen, and a proven ability to drive profitability while delivering memorable guest experiences. This role offers growth within Flow's expanding portfolio.

Qualifications

• 7-10+ years in hospitality management.
• Proven track record leading multi-asset properties.
• Strong business acumen and financial management.
• Excellent communication and interpersonal skills.
• Ability to work evenings, weekends, and holidays.

Responsibilities

• Oversee all property operations ensuring guest satisfaction and profitability.
• Develop strategies to optimize revenue, occupancy, and distribution.
• Lead and mentor a team of hospitality professionals.
• Collaborate with managers to deliver personalized guest experiences.
• Manage budgets, forecasts, and expenses to meet targets.
• Oversee maintenance and ensure facilities are in top condition.
• Build relationships with owners, providers, and community partners.
• Ensure compliance with policies and regulations.
• Analyze performance and implement process improvements.
• Stay up-to-date on industry trends and best practices.

Skills

Leadership

Revenue management

Operations management

Team development

Guest experience

Budgeting

Distribution channels

Job description

Flow, a hospitality brand in South Florida, is seeking an experienced General Manager to lead our new property. You will oversee operations, guest experience, revenue management, and team leadership in a dynamic start-up environment.

The ideal candidate has 7-10+ years in hospitality management, strong business acumen, and a proven ability to drive profitability while delivering memorable guest experiences. This role offers growth within Flow's expanding portfolio.