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General Manager, Health & LifeSciences
About Toptal
Toptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue and team members based around the globe, Toptal is the world’s largest fully remote workforce .
We take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun. We see no borders, move at a fast pace, and are never afraid to break the mold.
Job Summary:
As General Manager of Health & Life Sciences (HLS), you will lead the charge to expand Toptal’s impact across the Health and Life Sciences industry. This role combines strategic ownership with active, hands-on leadership. You will not only define the vision, you will work closely with your team to bring it to life. In this role you will shape the go-to-market strategy, collaborate with Toptal leadership on key initiatives, and engage directly with Fortune 500 clients to drive growth and deliver meaningful outcomes. This is a high-growth, high-ownership role for a results oriented leader who thrives in dynamic environments and excels at driving impact through internal collaboration, strong leadership, and direct client engagement.
This is a remote position. Applicants must be authorized to work in the US at the time of hire. Resumes and communication must be submitted in English.
Responsibilities:
The following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.
- Define and execute strategies to acquire high value prospects while strengthening relationships across the existing HLS client portfolio.
- Develop and drive the team’s Go-to-Market Strategy and expand Toptal’s presence within HLS.
- Continuously assess and evolve the team’s strategic roadmap, defining short-, medium-, and long-term plans to establish Toptal as the leading provider of professional services in the enterprise space.
- Build and maintain senior level client relationships, actively engage with key clients to demonstrate best in class strategies and elevate the team’s client facing capabilities.
- Establish clear account prioritization frameworks, optimize portfolios, and define engagement strategies for maximum growth impact.
- Conduct regular industry performance and pipeline reviews, offering actionable guidance to accelerate deal velocity, improve conversion rates, and drive team success.
- Lead a high-performing team of hunters and farmers, empowering them to expand Toptal’s presence and accelerate market share growth within the Health & Life Sciences industry.
- Lead with both inspiration and accountability, establishing clear performance standards, providing direct feedback in real time, and driving execution through focused, consistent coaching.
- Actively recruit new members to join our rapidly growing team.
In the first week, expect to:
- Onboard and integrate into Toptal.
- Learn Toptal’s model, our value proposition, and our story.
- Learn our sales method and our selling process.
- Meet the team and understand targets and goals.
In the first month, expect to:
- Build your initial GTM strategy for HLS in partnership with Services GMs, iterating based on feedback from clients while exercising discretion and independent judgment.
- Develop a coaching cadence with each rep to review key metrics (e.g., activity, conversion, etc.) and identify specific areas for improvement.
- Navigate the processes required in dealing with internal stakeholders.
In the first three months, expect to:
- Roll out a focused industry strategy to align the team around clear goals, strategies, and go-to-market priorities across the HLS space.
- Prioritize existing clients and have a defined strategy to procure high potential net-new clients.
- Engage with services stakeholders to develop coordinated strategies designed to accelerate and diversify growth while strengthening client relationships.
In the first six months, expect to:
- Secure initial traction within the HLS sector by closing new enterprise logos and expanding opportunities with existing clients, laying the groundwork for accelerated growth.
- Assess current team structure and capabilities, making necessary changes to ensure the right team is in place to support near term opportunity and long term growth goals.
- Establish clear team and individual performance objectives, aligning efforts around pipeline generation, sales velocity, and account development to drive early momentum.
In the first year, expect to:
- Achieve quarterly and annual growth objectives by setting clear performance expectations across the team, leading business reviews, coaching through deal cycles.
- Demonstrate your ability to coach and develop the team to achieve ambitious goals while continuously improving pipeline health, close rates, and exceptional client outcomes.
- Expand the team’s portfolio by securing five or more new Fortune 500 clients, deepen relationships with existing clients, and promote growth through Toptal’s suite of offerings.
- Partner with Toptal Leadership to design and operationalize a 12-month growth plan for HLS, through focused industry segmentation, strategic account targeting, and effective resource alignment.
Qualifications and Job Requirements:
- Bachelor’s degree is required. Master’s degree in Engineering, Business, or a related field preferred.
- 15+ years experience in Professional Services, including 5+ years leading sales teams in Health & Life Sciences.
- 5+ years of in market experience running and managing an industry business unit. Must have current, deep industry relationships at the leadership level within Health & Life Sciences.
- Minimum of 10 years experience building client portfolios of $20M+ with a blended team of hunters and farmers.
- Recent experience selling large, complex, multi-phase, managed technology projects to enterprise clients with $2B+ in annual revenue.
- P&L experience with a strong understanding of business operations and management principles.
- Skilled at fostering positive internal relationships to align stakeholders, build consensus, and drive forward key strategic initiatives.
- A well-rounded understanding of current and emerging technologies and the ability to have an informed discussion about software delivery and development concepts with prospective clients.
- Experience at a technology or hyper-growth company is strongly preferred.
- Experience in an operationally rigorous environment with competing deadlines and fast-paced work product turnaround.
- Ability to thrive and excel in a dynamic, fast-paced organization.
- Professional maturity, solid EQ skills, and executive presence – you’re an adept storyteller with experience building long-term client relationships and influencing senior level buyers.
- Outstanding written and verbal communication skills.
- Ability to travel and engage with Toptal clients both inside and outside of your geographic location.
- You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.
Essential Job Functions
- Regularly and reliably attend scheduled virtual team meetings on camera.
- Work independently with minimal supervision.
- Use all required digital collaboration tools.
- Prioritize and self-manage workflows and deadlines.
US FLSA Classification: Full-Time/Exempt
For Toptal Use Only: #LI-LP1 #us #LI-REMOTE
Who You Will WorkWith
Stacy Campbell
Head of Enterprise Industries: HLS, CPS, International, Growth Markets
As Toptal’s Head of Enterprise Industries, Stacy is responsible for ensuring exceptional client outcomes for the Consumer Products & Services and Healthcare & Life Sciences industries, as well as for the International and Mid-Market teams. Before joining Toptal, Stacy led global teams of over 100 professionals, supporting Fortune 500 clients across a range of industries. Throughout her career, she has developed global operating models and crafted strategies that drive efficiency, profitability, and client retention. Stacy holds a Liberal Arts & Sciences Degree from the University of Kansas.
We're changing the way the world works. Toptal is not only a place to progress your career and design your own lifestyle, but also a company where you'll learn how to develop innovations that push business and technology forward.
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