General Manager - Guest Experience & Growth

Rippling, Inc.; Adrian (MI); On-site; USD 55,000 - 58,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Flexible scheduling

Job summary

SERVE Hospitality Group is seeking an experienced General Manager to lead daily cafe operations, develop talent, and drive strong financial results. You’ll be the key leader responsible for guest experience and upholding our high standards.

Benefits include medical, dental, vision, and a 401(k) with a company match. The role supports growth with clear internal promotion pathways and back-office support.

Qualifications

• Candidates should demonstrate strong leadership and team development abilities.
• Experience in managing fast-paced restaurant operations and guest service.
• Flexibility to work evenings and weekends as required.

Responsibilities

• Lead, coach, and inspire a team of 15-25 employees.
• Oversee daily cafe operations and ensure high-quality execution.
• Manage budgets, labor, food costs, and vendor relationships.

Skills

Team leadership

Operations management

Guest service

Communication

Problem-solving

Job description

SERVE Hospitality Group is seeking an experienced General Manager to lead daily cafe operations, develop talent, and drive strong financial results. You’ll be the key leader responsible for guest experience and upholding our high standards.

Benefits include medical, dental, vision, and a 401(k) with a company match. The role supports growth with clear internal promotion pathways and back-office support.