General Manager — Fast-Paced Store Leader

The Muransky Companies; Charlotte (NC); On-site; USD 52,000 - 62,000; Full time

Benefits offered by this job

Health insurance

401(k) with employer match

Tuition reimbursement

Employee product discount

Paid Time Off

Job summary

Chestnut Land Company, the nation’s largest domestic franchise partner of Auntie Anne’s Pretzels, seeks a high-energy General Manager for our Charlotte Premium Outlets location. You will oversee daily operations, recruit staff, and drive profitability while upholding brand standards for quality and service.

Base salary ranges from $52,000 to $61,750 per year with up to $5,200 in annual bonuses, plus health benefits, a 401(k) match, and tuition reimbursement.

Qualifications

• Experience in a restaurant, retail, or fast-paced hospitality environment.
• Ability to lead and manage store operations to meet goals.

Responsibilities

• Drive profitability: Manage overall store operations to meet strict financial and sales goals.
• Build teams: Recruit, interview, hire, and onboard staff to fulfill location needs.
• Develop staff: Evaluate employee performance, sign off on training assessments, and manage disciplinary actions.
• Optimize labor: Build weekly schedules using accurate sales projections and compliance frameworks.
• Manage inventory: Order all necessary store resources, food products, and supplies.
• Enforce compliance: Audit daily financial paperwork and promote rigid cash handling policies.
• Maintain quality: Prep, bake, and serve fresh pretzel products alongside your crew.
• Lead culture: Conduct routine staff meetings and foster a highly motivated team environment.
• Handle relations: Act as the primary liaison with mall management and marketing specialists.
• Preserve standards: Ensure absolute adherence to the Chestnut Land Company "Promise Code of Conduct."

Skills

Team recruitment

Store operations management

Customer service standards

Job description

Chestnut Land Company, the nation’s largest domestic franchise partner of Auntie Anne’s Pretzels, seeks a high-energy General Manager for our Charlotte Premium Outlets location. You will oversee daily operations, recruit staff, and drive profitability while upholding brand standards for quality and service.

Base salary ranges from $52,000 to $61,750 per year with up to $5,200 in annual bonuses, plus health benefits, a 401(k) match, and tuition reimbursement.