General Manager F&B

Guckenheimer; New York (NY); On-site; USD 90,000 - 100,000; Full time

Job summary

A leading facilities services company is seeking a General Manager F&B in New York. This role involves overseeing operations, ensuring high-quality food service, and managing client relationships. The ideal candidate will have strong leadership skills and experience in hospitality management. The position offers a competitive salary and comprehensive benefits.

Benefits

Comprehensive benefits

Qualifications

• Minimum 3 years food service management experience.
• Experience managing teams of 20+ employees.
• Manager ServSafe Certified or ability to obtain certification.

Responsibilities

• Deliver high-quality, cost-effective food service.
• Develop menus aligned with client needs.
• Hire and train staff according to regulations.

Skills

Leadership

Coaching

Decision-Making

Budgeting

Safety

Education

Culinary or Hospitality Program

Tools

Google Docs

MS Office

Job description

Join to apply for the General Manager F&B role at Guckenheimer

Key Purpose

This position is responsible for ensuring all functions, initiatives, and priorities support the customer’s overall business strategy. It oversees the effective and efficient functioning of operations within established guidelines, driving continuous improvement, performance optimization, and compliance with contract obligations using ISS Guckenheimer standard processes and concepts. The General Manager also identifies and leverages innovative initiatives and best practices.

Success Criteria

• Build and grow the account and organization with an entrepreneurial mindset
• Anticipate client needs, deliver, and exceed expectations
• Identify opportunities and address deficiencies proactively
• Adapt quickly in a fast-paced, demanding environment
• Stay informed on current industry trends

Key Areas of Collaboration and Influence

• Develop, manage agendas, and lead weekly team meetings
• Communicate effectively and motivate across all organizational levels
• Build relationships with vendors, department leads, and individuals
• Manage client and customer relationships

Ideal Candidate Experience

• Minimum 3 years food service management, preferably corporate dining
• Experience managing teams of 20+ employees
• Proven leadership in hospitality management
• Positive, dependable under pressure, motivational leadership
• Passion for hospitality, innovation, and creativity
• Strong coaching, safety, budgeting, and decision-making skills
• Proficiency in Google Docs, MS Office, and client interaction experience
• Ability to work independently and in a team in a dynamic environment
• Manager ServSafe Certified or ability to obtain certification immediately
• Graduate of an accredited Culinary or Hospitality program preferred
• Union environment management experience is a plus

Key Accountabilities

• Deliver high-quality, cost-effective food service meeting program expectations
• Develop menus aligned with client needs
• Hire and train staff according to regulations
• Support training and development programs
• Maintain accurate financial records and forecasts
• Ensure sanitary and safe operations following health regulations
• Establish effective communication with clients and customers
• Manage procurement, inventory, and supply chain processes
• Supervise and schedule staff, conduct performance reviews
• Review budgets and financials with the Area Manager
• Prioritize safety for all stakeholders

Physical Demands & Work Environment

• Lift a minimum of 25 lbs
• Adhere to dress code
• Work under pressure during peak periods

HSEQ Compliance

All employees must follow Health, Safety, Environment, and Quality policies, participate in training, and report hazards.

ISS offers comprehensive benefits, and the annual salary range is $90,000 - $100,000, based on experience.

ISS Group values diversity and inclusion, encouraging applicants from all backgrounds.

Additional Details

• Senior Level: Director
• Employment Type: Full-time
• Job Function: Management and Manufacturing
• Industry: Facilities Services