General Manager, Environmental Education Center

Lake Roosevelt Adventures; Haines City (FL); Hybrid; USD 63,000 - 77,000; Full time

Job summary

Guest Services, Inc. in Haines City, FL, is seeking a General Manager to lead The Ridge Environmental Education Center.

The GM will direct the management team, oversee daily operations, and ensure exceptional customer service while achieving financial goals. Responsibilities include forecasting sales and labor, supervising staff, maintaining facilities and safety, and representing the company professionally with guests and vendors.

Qualifications

• Bachelor’s Degree preferred.
• 3–5 years of management experience.
• Food and Beverage or Kitchen experience.
• Food Safety Certification a plus.
• CPR/First Aid Certification.
• Proficient with MS Word, Excel, and Outlook.
• Ability to organize and coordinate multiple priorities.

Responsibilities

• Plan and supervise daily operations.
• Forecast sales, labor, and profit; manage budget.
• Recruit, train, schedule, and direct staff.
• Maintain accounting records and P&L.
• Respond to customer inquiries and resolve complaints.
• Ensure safety, cleanliness, and equipment upkeep.
• Maintain company image with clients and vendors.
• Coordinate preventive maintenance and risk management.

Skills

Management experience

Food & Beverage familiarity

Customer service

CPR/First Aid Certification

Food Safety Certification

MS Word

Excel

Outlook

Education

Bachelor’s Degree

Tools

MS Word

Excel

Outlook

Job description

Guest Services, Inc. in Haines City, FL, is seeking a General Manager to lead The Ridge Environmental Education Center.

The GM will direct the management team, oversee daily operations, and ensure exceptional customer service while achieving financial goals. Responsibilities include forecasting sales and labor, supervising staff, maintaining facilities and safety, and representing the company professionally with guests and vendors.