General Manager - Element Midtown

Midas Hospitality; St. Louis (MO); On-site; USD 90,000 - 150,000; Full time

Benefits offered by this job

Paid time off (PTO)

Medical, dental, and vision insurance

401(k) with company match

Employee Assistance Program (EAP)

Hotel and travel discounts

Career advancement opportunities

Job summary

Midas Hospitality is seeking an experienced General Manager to lead hotel operations with a strategic, hands-on approach. You will drive financial performance, guest experiences, and team development while upholding brand standards across all departments.

The role requires proven leadership in hotel operations, strong financial acumen, and the ability to inspire and coach diverse teams to achieve service excellence and profitability. This is a high-impact, on-site leadership position.

Qualifications

• Previous hotel leadership experience required, e.g., GM/AGM or department head.
• Strong grasp of hotel operations, financials, and performance metrics.
• Experience managing budgets, forecasting, labor, and costs.

Responsibilities

• Lead and oversee all hotel departments including Front Office, Housekeeping, F&B, Engineering, and Sales.
• Recruit, train, coach, and recognize associates while fostering inclusive culture.
• Set performance expectations and hold teams accountable for goals.
• Drive guest satisfaction and maintain high service standards.
• Manage budgets, P&L, labor costs, and profitability initiatives.
• Analyze financials and KPIs to identify revenue opportunities and efficiency gains.
• Collaborate with Sales and Revenue Management to maximize occupancy and market share.
• Ensure compliance with standards, brand requirements, and safety procedures.
• Oversee QA inspections, maintenance, and asset protection.
• Build relationships with guests, ownership, vendors, and community partners.
• Lead meetings and align hotel teams with company initiatives using data-driven decisions.

Skills

Hotel leadership

P&L management

Revenue management

Team development

PMS proficiency

Microsoft Office

Tools

PMS software

Microsoft Office

Job description

General Manager - Hotel Operations & Leadership

Start Your Journey with Midas Hospitality: Midas Hospitality is seeking an experienced, strategic, and hands‑on General Manager to lead all aspects of hotel operations. This leadership position is responsible for driving financial performance, creating exceptional guest experiences, developing high‑performing teams, and ensuring the hotel consistently meets Midas Hospitality and brand standards. The ideal candidate is a passionate hospitality leader who combines strong business acumen with a people‑first leadership style and the ability to inspire associates, improve operational performance, and create a culture of accountability and service excellence.

What You Will Be Doing

• Lead and oversee all hotel departments, including Front Office, Housekeeping, Food & Beverage, Engineering, Sales, and other operational teams.
• Recruit, hire, train, coach, develop, and recognize associates while fostering a positive and inclusive workplace culture.
• Establish clear performance expectations and hold leadership teams accountable for achieving operational and financial goals.
• Drive guest satisfaction initiatives by maintaining high service standards, addressing escalated concerns, and ensuring an exceptional guest experience.
• Manage hotel financial performance including budgets, forecasting, P & L statements, labor costs, expense controls, and profitability initiatives.
• Analyze financial reports, operating statements, and key performance indicators to identify opportunities for increased revenue and improved efficiency.
• Partner with Sales and Revenue Management teams to maximize occupancy, ADR, RevPAR, market share, and overall hotel performance.
• Ensure compliance with Midas Hospitality standards, brand requirements, local regulations, and safety procedures.
• Oversee quality assurance inspections, property appearance, preventative maintenance initiatives, and protection of the hotel assets.
• Build strong relationships with guests, associates, ownership groups, vendors, and community partners.
• Lead departmental meetings, communicate company initiatives, and create alignment across all hotel teams.
• Utilize hotel management systems, reports, and data to make informed operational decisions.
• Manage emergency situations, operational challenges, and guest recovery situations with professionalism and urgency.
• Support additional projects and strategic initiatives assigned by regional or corporate leadership.

What You Bring

• Previous hotel leadership experience required, including experience as a General Manager, Assistant General Manager, or Department Head.
• Strong understanding of hotel operations, financial management, and hospitality performance metrics.
• Experience managing Profit & L statements, budgets, forecasting, labor management, and cost controls.
• Proven ability to lead, motivate, coach, and develop diverse teams.
• Knowledge of revenue management principles, sales strategies, and market positioning.
• Strong understanding of guest satisfaction metrics, quality assurance standards, and brand compliance.
• Excellent communication, organizational, decision‑making, and problem‑solving skills.
• Strong Select Service Property Experience (AC Hotel, or Courtyard is a plus).
• Some Food & Beverage Experience a plus.
• Proficiency with hotel Property Management Systems (PMS), Microsoft Office, and operational reporting tools.
• Ability to work a flexible schedule including weekends, holidays, and respond to hotel emergencies as necessary.

Physical Requirements

• This position requires frequent standing, walking, and movement throughout the hotel property, including guest rooms, public areas, and back‑of‑house spaces.
• Candidates should be able to lift and move up to 25 pounds with or without reasonable accommodation.
• The role may require occasional bending, reaching, climbing stairs, and responding to emergency situations.
• Work is performed in both office and hotel operational environments.

What We Offer

• Growth and development opportunities and access to learning resources.
• Competitive Paid Time Off (PTO) policies.
• Medical, Dental, and Vision insurance options.
• 401(k) with company match.
• Employee Assistance Program (EAP).
• Hotel and travel discounts.
• Employee recognition programs and career advancement opportunities.

About Midas Hospitality

Founded in 2006, Midas Hospitality is a leading hotel development, management, and investment company with more than 1,000 associates and a portfolio of over 60+ hotels across 14 states. Through partnerships with Marriott, Hilton, and IHG, Midas Hospitality is committed to delivering exceptional guest experiences while fostering a people‑first culture focused on growth, teamwork, and opportunity. At Midas Hospitality, our associates are the heart of our success. We believe in creating an environment where team members can build rewarding careers, make meaningful contributions, and be recognized for their achievements. Midas Hospitality is proud to be an Equal Opportunity Employer and maintains a drug‑free workplace.