Opening General Manager - Home2 Suites - Columbia, MO

Midas Hospitality, LLC; Columbia Township (MO); On-site; USD 110,000 - 170,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

401(k) with company match

Paid Time Off

Employee Assistance Program

Hotel and travel discounts

Employee recognition programs

Career advancement opportunities

Job summary

Midas Hospitality LLC is seeking an experienced General Manager to lead all hotel operations, drive financial performance, and ensure brand standards. This leadership role requires building high-performing teams, delivering exceptional guest experiences, and upholding a culture of accountability and service excellence.

The General Manager will oversee Front Office, Housekeeping, F&B, Engineering, Sales, and other teams, while driving revenue and maintaining compliance with company standards.

Qualifications

• Experience leading hotel operations at a GM/AGM/Department Head level.
• Strong financial acumen including P&L, budgets, forecasting.
• Proven ability to drive guest satisfaction and brand compliance.

Responsibilities

• Lead and oversee all hotel departments (Front Office, Housekeeping, F&B, Engineering, Sales).
• Recruit, train, coach, and recognize associates while fostering an inclusive culture.
• Set performance expectations and hold leadership teams accountable for goals.
• Drive guest satisfaction through high service standards and issue resolution.
• Manage budgets, forecasts, labor costs, and profitability initiatives.

Skills

Hotel leadership

P&L management

Forecasting

Revenue management

Guest satisfaction

Team leadership

PMS proficiency

Microsoft Office

Communication

Problem solving

Tools

Hotel PMS

Microsoft Office

Job description

General Manager Hotel Operations & Leadership

Start Your Journey with Midas Hospitality: Midas Hospitality is seeking an experienced, strategic, and hands-on General Manager to lead all aspects of hotel operations. This leadership position is responsible for driving financial performance, creating exceptional guest experiences, developing high-performing teams, and ensuring the hotel consistently meets Midas Hospitality and brand standards. The ideal candidate is a passionate hospitality leader who combines strong business acumen with a people-first leadership style and the ability to inspire associates, improve operational performance, and create a culture of accountability and service excellence.

What You Will Be Doing:

• Lead and oversee all hotel departments, including Front Office, Housekeeping, Food & Beverage, Engineering, Sales, and other operational teams.
• Recruit, hire, train, coach, develop, and recognize associates while fostering a positive and inclusive workplace culture.
• Establish clear performance expectations and hold leadership teams accountable for achieving operational and financial goals.
• Drive guest satisfaction initiatives by maintaining high service standards, addressing escalated concerns, and ensuring an exceptional guest experience.
• Manage hotel financial performance including budgets, forecasting, P&L statements, labor costs, expense controls, and profitability initiatives.
• Analyze financial reports, operating statements, and key performance indicators to identify opportunities for increased revenue and improved efficiency.
• Partner with Sales and Revenue Management teams to maximize occupancy, ADR, RevPAR, market share, and overall hotel performance.
• Ensure compliance with Midas Hospitality standards, brand requirements, local regulations, and safety procedures.
• Oversee quality assurance inspections, property appearance, preventative maintenance initiatives, and protection of the hotel assets.
• Build strong relationships with guests, associates, ownership groups, vendors, and community partners.
• Lead departmental meetings, communicate company initiatives, and create alignment across all hotel teams.
• Utilize hotel management systems, reports, and data to make informed operational decisions.
• Manage emergency situations, operational challenges, and guest recovery situations with professionalism and urgency.
• Support additional projects and strategic initiatives assigned by regional or corporate leadership.

What You Bring:

• Previous hotel leadership experience required, including experience as a General Manager, Assistant General Manager, or Department Head.
• Strong understanding of hotel operations, financial management, and hospitality performance metrics.
• Experience managing Profit & Loss statements, budgets, forecasting, labor management, and cost controls.
• Proven ability to lead, motivate, coach, and develop diverse teams.
• Knowledge of revenue management principles, sales strategies, and market positioning.
• Strong understanding of guest satisfaction metrics, quality assurance standards, and brand compliance.
• Excellent communication, organizational, decision-making, and problem-solving skills.
• Proficiency with hotel Property Management Systems (PMS), Microsoft Office, and operational reporting tools.
• Ability to work a flexible schedule including weekends, holidays, and respond to hotel emergencies as necessary.

Physical Requirements:

This position requires frequent standing, walking, and movement throughout the hotel property, including guest rooms, public areas, and back-of-house spaces. Candidates should be able to lift and move up to 25 pounds with or without reasonable accommodation. The role may require occasional bending, reaching, climbing stairs, and responding to emergency situations. Work is performed in both office and hotel operational environments.

What We Offer:

• Growth and development opportunities and access to learning resources.
• Competitive Paid Time Off (PTO) policies.
• Medical, Dental, and Vision insurance options.
• 401(k) with company match.
• Employee Assistance Program (EAP).
• Hotel and travel discounts.
• Employee recognition programs and career advancement opportunities.

About Midas Hospitality:

Founded in 2006, Midas Hospitality is a leading hotel development, management, and investment company with more than 1,000 associates and a portfolio of over 60 hotels across 14 states. Through partnerships with Marriott, Hilton, and IHG, Midas Hospitality is committed to delivering exceptional guest experiences while fostering a people-first culture focused on growth, teamwork, and opportunity. At Midas Hospitality, our associates are the heart of our success. We believe in creating an environment where team members can build rewarding careers, make meaningful contributions, and be recognized for their achievements. Midas Hospitality is proud to be an Equal Opportunity Employer and maintains a drug-free workplace.