General Manager (Eaze)

Vireo; West Palm Beach (FL); On-site; USD 55,000 - 58,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

HSA

FSA

Employee Assistance Program

Paid Time Off

Wellness Days

Volunteer Hours

401k Match

Job summary

Vireo Health is seeking a Store Manager for our West Palm Beach location. You will oversee daily operations, coach the retail team, ensure customer satisfaction, and enforce company policies.

The role requires strong leadership, compliance awareness, and a commitment to high standards of service. You will manage POS operations, cash handling, audits, and scheduling, while maintaining a well-stocked, secure store.

Qualifications

• 3+ years of management experience in retail.
• Strong customer service skills.
• Excellent communication and organization.
• Proficiency with Google Workspace and Microsoft Office.
• Willing to submit fingerprints for Level 2 background screening.
• Flexibility to work days, nights, weekends, and holidays.
• High school diploma or GED required.

Responsibilities

• Run store operations and daily management.
• Coach and develop retail team.
• Ensure customer satisfaction and policy compliance.
• Oversee POS system, cash handling, audits, and discounts.
• Schedule staff and coordinate inventories.
• Maintain store security and signage.

Skills

Management

Customer service

Communication

Organization

Google Workspace

Microsoft Office

Seed-to-sale

Flexibility

Background check

Education

High school diploma or GED

Job description

Who we are

Green Dragon is a growing cannabis retailer with a production facility and stores throughout Florida. We're bringing high-quality products, top-notch customer service, and cannabis expertise to communities across the state, and we're looking for people who are passionate about delivering a great experience to every customer who walks through our doors.

Green Dragon is part of Vireo, one of the fastest-growing platforms in cannabis with roughly 4,500 team members, over 1 million square feet of cultivation, and more than 170 dispensaries across 10+ states. Every role here plays a real part in shaping where this industry goes next, and in return we offer real opportunities to grow, contribute, and make an impact. If you're ready to turn your passion into a career, let's grow the future together.

What we offer

• Compensation: $55-$58k, annually depending on experience
• Medical, dental, vision, and life insurance on the first of the month after you begin employment
• Competitive additional benefits including HSA, FSA, Dependable Care, and EAP services
• 11 days accrued PTO in addition to 2 Wellness Days & Volunteer Hours that will increase with tenure
• 401k program with an employer match after six months of employment

What the role is about

The Store Manager is responsible for running the store successfully, overseeing daily operations, ensuring high levels of customer satisfaction, and maintaining and enforcing company policies and procedures. This leader coaches and develops the retail team, keeps the store compliant, secure, and well-stocked, and serves as the primary point of communication at the store level.

What impact you'll make

• Oversee daily store operations, including opening and closing, and ensure full daily coverage (must work 2 Fridays and 2 Saturdays per month)
• Deliver high levels of customer satisfaction by leading by example, training staff on customer service standards, and resolving customer complaints and inquiries
• Maintain strong product and industry knowledge and train the team on products carried in store
• Ensure compliance with all legal requirements, maintain a full understanding of the compliance binder, and complete store evaluations
• Uphold and enforce company policies and procedures and train new staff on them
• Oversee proper use of the POS system, cash handling, safe audits, and change drops, and approve product discounts
• Coach, train, and motivate store staff, conduct performance appraisals, and communicate performance issues to HR and the District Manager
• Build daily and weekly staff schedules, manage time off requests, and schedule staff for inventory audits with the Operations team
• Receive and process orders accurately and efficiently while maintaining a clean, well-stocked store that meets visual merchandising and signage standards
• Maintain store security, including NVR camera use, entrance screening of all customers, and response to emergency action items such as pulling footage

What you’ve accomplished

• 3+ years of management experience in a retail store environment leading a team
• Strong communication and interpersonal skills with excellent customer service experience
• Reliable, professional, and trustworthy with a "whatever it takes" mentality and desire to go above and beyond
• Ability to work in a fast-paced environment with a sense of urgency
• Excellent organizational skills and proficiency in Google Workspace and Microsoft Office
• Seed-to-sale experience preferred
• Flexibility to work days, nights, weekends, and holidays
• High school diploma or GED required
• Willing and able to submit fingerprints for and successfully complete a Level 2 Background Screening upon hire
• Ability to lift at least 25 lbs. and to stand, sit, bend, kneel, crouch, and reach
• Reliable transportation to the store

Why Choose Vireo?

Life's too short to work somewhere that doesn't ignite your passion. The cannabis industry is fast-paced, innovative, and full of opportunity-where science meets creativity, and wellness meets culture.

At Vireo Health, we're pioneering the future of cannabis with a team that is as dynamic as the industry itself. Here, you'll find a workplace that is collaborative, inclusive, and driven by HEART and purpose, where your work has a real impact on people's lives.

Whether you're cultivating the highest-quality plants, crafting cutting-edge products, or shaping unforgettable customer experiences, you'll be part of something bigger. If you're looking for a career that’s exciting, meaningful, and full of growth, let's build the future of cannabis together.

• A Growing Industry: Work at the leading tech company in the cannabis industry and help shape the future
• Passionate Culture: Join a team that truly cares about the plant, the people, and the purpose behind what we do
• Employee Perks: Enjoy competitive pay and benefits, paid time off, and employee discounts
• Making an Impact: We're committed to education, sustainability, and giving back to the communities we serve.

EEO Statement

Vireo Health, Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. www.vireohealth.com