General Manager - Director of Sales & Operations

Spherion Staffing, LLC; Fort Atkinson (WI); On-site; USD 120,000 - 180,000; Full time

Job summary

Spherion Staffing, LLC is seeking a General Manager – Director of Sales & Operations to bridge revenue strategy and shop-floor execution across PCB assembly, wire harnesses, and box builds.

Lead the sales organization, shape CRM and forecasting drives, and partner with manufacturing leadership to meet delivery and quality goals.

Qualifications

• Bachelor degree in Business, Sales, Marketing, Engineering or related field.
• 7+ years of progressive sales leadership experience, preferably within an electronics manufacturing or industrial B2B.
• Extensive, well-developed network within the electronics manufacturing industry.

Responsibilities

• Own the company revenue growth strategy; develop and execute sales plans to achieve and exceed corporate sales objectives.
• Lead, mentor, and hold accountable the direct sales team and outside sales rep organizations to ensure goals are consistently achieved.
• Identify and close new business opportunities, and grow wallet-share with existing key accounts.
• Produce and own sales forecasts, pipeline reporting, and other sales performance metrics for executive review.
• Represent the company at industry events, trade shows, and client meetings to build brand awareness and strategic partnerships.
• Oversee direct marketing strategy to build brand awareness, generate leads, and support business development goals.
• Direct website, digital presence, and marketing collateral to ensure a consistent brand image.
• Lead campaigns across digital, print, and industry channels, tracking marketing ROI.
• Provide leadership of the customer service team, ensuring support, order processing, and retention.

Skills

Sales leadership

Operations leadership

Strategic planning

CRM

Forecasting

Education

Bachelor degree in Business, Sales, Marketing, Engineering

Job description

general manager - director of sales & operations

Our client is a privately held 20M contract manufacture specializing in vertically integrated solutions such as printed circuit board assembly (PCBA), custom wire harnesses, box build assemblies. They've been servicing OEM manufacturers for 36-years, across multiple industries including medical equipment, aerospace, HVAC, heavy machinery, and defense. In this role, you will serve as the executive bridge between the customer-facing revenue strategy and shop-floor execution-overseeing revenue growth, CRM strategies, quoting, and manufacturing delivery across PCB assembly, custom wire harnesses, and box builds. Salary is negotiable based on experience with a comprehensive benefits package.

Responsibilities

• Own the company revenue growth strategy; develop and execute sales plans to achieve and exceed corporate sales objectives.
• Lead, mentor, and hold accountable the direct sales team and outside sales rep organizations to ensure goals are consistently achieved.
• Personally engage in identifying and closing new business opportunities, and in growing wallet-share with existing key accounts.
• Produce and own sales forecasts, pipeline reporting, and other sales performance metrics for executive review.
• Represent the company at industry events, trade shows, and client meetings to build brand awareness and strategic partnerships.

Marketing & Brand

• Direct marketing strategy to build brand awareness, generate qualified leads, and support business development goals.
• Oversee the company website, digital presence, and marketing collateral, ensuring a consistent and compelling brand image.
• Guide campaign development across digital, print, and industry channels, and track marketing performance and ROI.
• Provide direct leadership and oversight of the customer service team, ensuring exceptional support, efficient order processing, and strong customer retention.

Manufacturing Operations Oversight

• Ensure manufacturing consistently meets or exceeds key performance targets related to safety, quality, delivery, and cost.
• Partner with production leadership to resolve operational, manufacturing, and maintenance issues, and to drive continuous improvement and lean manufacturing initiatives.
• Ensure production schedules and forecasts are developed, clearly communicated, and executed on the shop floor in alignment with sales and customer commitments.
• Ensure compliance with safety, environmental, ISO, and customer-specific quality requirements.
• Coordinate engineering and product changes that affect the shop floor, and evaluate capabilities of production personnel to guide training and development.

Leadership & Communication

• Model a visible, communicative leadership style ? sharing context, expectations, and business results openly with the team to build trust and alignment.
• Build and develop a strong cross-functional leadership team across sales, marketing, quoting, customer service, and manufacturing.
• Foster collaboration and clear communication between customer-facing teams and manufacturing to eliminate silos and surprises.

Qualifications

• Bachelor degree in Business, Sales, Marketing, Engineering, or a related field; advanced degree a plus.
• 7+ years of progressive sales leadership experience, ideally within an electronics manufacturing or industrial B2Benvironment.on the shop floor as well as in the boardroom.
• Extensive, well-developed network within the electronics manufacturing industry.

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Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [e-mail].

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability (all benefits are based on eligibility).