General Manager – Customer Experience & Growth

Awesomeness LLC; Oro Valley (AZ); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Paid training

Job summary

Pink's Window Services – AZNW Tucson is seeking a General Manager to lead operations, manage scheduling, client communications, and project estimates. The role focuses on delivering world-class service and building strong relationships with homeowners and local businesses.

You will oversee safety, inventory, and daily van operations, while driving upsell opportunities and ensuring high-quality outcomes for every job.

Qualifications

• Proven sales and leadership experience.
• Exceptional communication and customer responsiveness.
• Ability to learn and work independently in a fast-paced environment.

Responsibilities

• Handle scheduling and direct client communication via phone, text, and email.
• Estimate projects and send quotes; accompany clients on property inspections.
• Upsell additional services to ongoing projects and customers.
• Schedule jobs once a client accepts; manage hiring, firing and labor planning.

Skills

Leadership

Sales

Customer service

Communication

Tools

CRM software

Microsoft Office

Job description

Pink's Window Services – AZNW Tucson is seeking a General Manager to lead operations, manage scheduling, client communications, and project estimates. The role focuses on delivering world-class service and building strong relationships with homeowners and local businesses.

You will oversee safety, inventory, and daily van operations, while driving upsell opportunities and ensuring high-quality outcomes for every job.