General Manager, Commercial Services Division #0405MM

Keller Executive Search; Boca Raton (FL); On-site; USD 110,000 - 130,000; Full time

Benefits offered by this job

Performance bonus up to 15%

401(k)

Healthcare coverage

Paid time off

Partially paid parental leave

Relocation assistance

Job summary

Keller Executive Search is looking for a General Manager for its Commercial Services Division in Boca Raton, Florida. This leader will take ownership of divisional performance across various aspects, such as client satisfaction and financials. The ideal candidate should bring experience in managing multi-site teams and a strong financial acumen.

The role includes responsibilities like leading service delivery managers, monitoring budget performance, and improving operational processes. Excellent communication skills and the ability to handle growth and change are key for this position.

Qualifications

• Proven experience leading a commercial services division or large operating unit.
• Experience managing multi-site teams in a service-based environment.
• Strong financial and operational decision-making skills.

Responsibilities

• Lead a large service-oriented team and take ownership of divisional performance.
• Monitor budget performance and manage client relationships.
• Improve operating processes and oversee new account launches.

Skills

Leadership in service-oriented teams

Budget performance and P&L management

Client relationship management

Analytical decision-making

Strong communication skills

Education

Bachelor’s degree in Business Management, Operations, Finance or related field

Job description

We are partnering with a privately held services business to find a General Manager for its Commercial Services Division. The company serves a diverse portfolio of commercial and institutional clients and is seeking a leader who can take broad ownership of divisional performance.

This role is suited to a commercially minded operator who can balance client satisfaction, team leadership, financial discipline, and service quality. The General Manager will have meaningful influence over division growth, process improvement, and leadership development.

The successful candidate will bring a strong sense of ownership, practical decision-making, and the ability to lead a large service-oriented team through a period of continued growth.

Key Responsibilities

• Take ownership of divisional performance across people, clients, financials, and service standards
• Lead managers and supervisors responsible for frontline service delivery
• Monitor budget performance, labor costs, billing accuracy, and contract profitability
• Maintain strong relationships with key commercial and institutional clients
• Support business development efforts through proposals, renewals, and client presentations
• Improve operating processes, reporting, accountability, and cross-functional coordination
• Oversee new account launches, client transitions, and service escalations
• Build a high-performance leadership culture across the division

Required Qualifications

• Proven experience leading a commercial services division, region, or large operating unit
• Strong P&L, budget, labor cost, and contract performance experience
• Experience managing multi-site teams in a service-based environment
• Strong client relationship management and retention experience
• Ability to lead managers, supervisors, and frontline teams through growth and change
• Strong financial, analytical, and operational decision-making skills
• Excellent communication and executive presence
• Background in security services, facilities services, property services, or similar commercial services

Preferred Qualifications

• Bachelor’s degree in Business Management, Operations, Finance, or a related field
• Experience managing teams of 50 or more
• Experience leading a business unit through expansion, restructuring, or performance improvement

Compensation and Benefits

• Base salary: $110,000 to $130,000 depending on experience
• Performance bonus: up to 15% based on individual and company performance
• 401(k)
• Healthcare coverage
• Paid time off
• Partially paid parental leave
• Relocation assistance may be available for the right candidate

Equal Employment Opportunity and Non-Discrimination Policy

Both Keller Executive Search and our clients are Equal Opportunity Employers. Qualified applicants will receive consideration for employment without regard to race, skin color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran status, disability, genetic information, or any other legally protected status.