General Manager - Commercial Property Management

J4P Associates; Baltimore (MD); On-site; USD 125,000 - 140,000; Full time

Job summary

J4P Associates in Baltimore, MD, seeks a Senior Property Manager to oversee a 225,000 sq ft campus across three buildings. You will lead a seven-person engineering/maintenance team, directing operations, capital projects, lease administration, and tenant relations.

The role interfaces with ownership, tenants, and state agencies, ensuring regulatory compliance and a high-quality tenant experience. Strong leadership and problem-solving are essential.

Qualifications

• 7–10 years of commercial property management experience.
• Proven ability to build and manage tenant relationships and communicate with ownership and senior stakeholders.
• Strong project management and lease expertise, with regulatory compliance knowledge.

Responsibilities

• Lead day-to-day operations for the entire property, overseeing maintenance, engineering, and building systems.
• Coordinate engineering/maintenance teams to monitor HVAC, electrical, plumbing, fire/life-safety, elevators, and energy systems.
• Conduct regular property inspections and timely resolve maintenance, safety, and appearance issues.
• Serve as the senior day-to-day contact for tenants, ownership, and stakeholders.
• Maintain relationships with Maryland state agencies on permitting, code compliance, and inspections.
• Oversee capital improvements, budgeting, contractor management, and vendor negotiations.
• Prepare financial reports, track expenditures, and ensure accurate lease billings.

Skills

Commercial property management

Tenant relationships

Stakeholder communication

Independent problem solving

Discretion & professionalism

Finance & contracts coordination

Risk assessment

Job description

The Senior Property Manager is responsible for the day-to-day operations and strategic management of a commercial property campus encompassing nearly 8 acres with 3 buildings, totaling over 225,000 square feet.The General Manager leads an engineering and maintenance team of seven (7) to oversee all aspects of property management including building operations and maintenance, capital projects, vendor relationships, lease administration, tenant relationships, and regulatory compliance.

The Senior Property Manager serves as the primary liaison between ownership, tenants, vendors, external accounting consultants and internal staff, while also interfacing with State of Maryland, City of Baltimore, other agencies and government officials.The Senior Property Manager will possess strong project management and lease expertise, an understanding of regulatory compliance, strong communication and problem-solving skills, proven team leadership, and a customer-focused mindset with the ability to deliver a high-quality experience for tenants.

Key Responsibilities

Commercial Property & Facilities Oversight

• Lead day-to-day operations for the entire property, including maintenance, engineering, and building systems.
• Coordinate activities of the engineering and maintenance team to monitor building systems, including HVAC, electrical, plumbing, fire/life-safety, elevators, roofs, access-control and energy-management systems.
• Conduct regular property inspections and ensure timely resolution of maintenance, safety, and appearance issues meeting ownership standards and tenant expectations.

Relationship Management

• Serve as the senior day-to-day contact for tenants, ownership and its representatives, and other stakeholders.
• Build and maintain strong tenant relationships with the lessee, State of Maryland, and related agencies.
• Respond promptly and professionally to tenant concerns, service requests, and operational issues while maintaining clear communication with tenants, service quality, responsiveness, and operational continuity.
• Keep ownership apprised of: all issues that arise on the property including concerns raised by tenants, the details of all planned capital and major maintenance projects, the status of ongoing capital projects, and any other issues that arise on the campus including, but not limited to, security incidents.

Government Regulatory Compliance & Lease Administration

• Support ownership and legal counsel with State lease negotiations and renewals.
• Maintain an understanding of lease terms and manage lease obligations, critical dates, compliance requirements, and tenant operational needs.
• Serve as the primary liaison with Maryland State agencies on permitting, code compliance, zoning, licensing, and inspection matters.

Capital Projects & Contractor Management

• Oversee planning, budgeting, and execution of capital improvements, major repairs, renovations, tenant-improvement work, and building-upgrade projects.
• Define project scope, timelines, deliverables, bidding and contractor selection, and resource needs in alignment with ownership.
• Manage inspections, quality control, punch lists, and project closeout.
• Source, evaluate, and manage contractors and third-party vendors and maintain relationships with such parties
• Negotiate contracts and service agreements to secure favorable terms and resolve vendor-performance issues.
• Work closely with ownership, financial institutions, accountants, and attorneys on financial matters, contracts, and compliance.
• Coordinate with ownership and accountants on development of annual financial budgets.
• Manage project budgets, approve invoices, track expenditures, and maintain financial accuracy.
• Prepare cost estimates, change orders, and monthly financial reports for ownership.
• Maintain documentation including contracts, permits, inspection reports, and maintenance logs.
• Ensure accurate and timely billing is maintained and executed for monthly lease obligations as well as tenant-related billings for taxes, janitorial, waste removal and construction projects.
• Directly manage and lead a team of seven (7) property operations staff, including work assignments, scheduling, and day-to-day supervision.
• Oversee onboarding and integration of new staff, ensuring readiness, training, and compliance.
• Conduct timely performance reviews and support the professional development of team members maintaining a culture of professionalism, collegiality, accountability, and safety.

Qualifications & Skills - Required

• 7-10 years of commercial property management experience, overseeing all building operations and systems, executing complex capital projects, coordinating maintenance operations, managing multiple vendors and maintaining safety and compliance standards.
• Proven ability to build and manage tenant relationships, resolve complex issues, and communicate and collaborate effectively with ownership and senior stakeholders.
• Ability to work independently, exercise sound judgment, and solve problems proactively.
• High level of discretion, professionalism, and reliability when handling confidential information and representing ownership.
• Experience collaborating with accountants, attorneys, and external partners on financial, contractual, and operational matters, paired with exceptional communication skills to interface effectively with tenants, vendors, inspectors, government officials, and ownership.
• Experience in risk assessment - identifying safety, compliance, and particularly maintenance and building system risks before they accelerate.

Compensation

• Compensation is commensurate with experience and expertise.
• Estimated salary range of $125,000 - $140,000.