General Manager - CO

PREMIUM LOAVES; Denver (CO); On-site; USD 31,684 - 37,195; Full time

Benefits offered by this job

Dental Insurance

Medical Insurance

Vision Insurance

Retirement plan with employer match

Paid Time Off

Paid Sick Leave

Job summary

PREMIUM LOAVES in Denver seeks a Certified General Manager responsible for overseeing all operations and ensuring outstanding customer service. As a leader, you will manage staff, handle financials, and recommend employee promotions.

This role demands strong management skills and accountability. Additional expectations include training staff, supervising food preparation, and maintaining company standards. Benefits include medical, dental, and retirement plans.

Qualifications

• Must be at least 18 years of age.
• Ability to work 40+ hours weeks.
• Strong customer service orientation.

Responsibilities

• Manages a staff of 3 to 50 employees.
• Resolves customer threats and issues effectively.
• Completes daily and weekly paperwork.

Skills

Microsoft Word

Microsoft Excel

Microsoft Outlook

Adobe Acrobat

Customer service

Management abilities

Stress management

Job description

Job Details

Location: Denver, CO 80202
Salary: $23.00 - $27.00 hourly

Summary

The Certified General Manager performs all duties of the Assistant Managers with the addition of full accountability for the operation of the enterprise.

Responsibilities

• Manages a staff of approximately 3 to 50 employees, in excess of 50 hours of labor each week.
• Assigns, oversees and evaluates work, including schedule management and ensuring the store is staffed. Recommends promotion, transfer, or termination of employees based on performance.
• Provides on-the-job training for new and existing employees.
• Delegates and is responsible for the ordering, receipt, storage and issuing of all food, labor, equipment, cleaning, and paper supplies for the unit to ensure a minimum loss from waste or theft.
• Supervises preparation, sales, and service of food.
• Forecasts food items. Estimates what amount of each food item will be consumed per shift to avoid customer threats and set the following shift up for success.
• Ensures that every customer receives world‑class customer service.
• Routes deliveries and serves drivers to maximize delivery business and speed within the four walls of the restaurant.
• Completes and oversees daily food preparation (opening procedures, meat and vegetable slicing, bread production).
• Completes and oversees closing procedures.
• Executes systems and procedures with 100% integrity and completeness.
• Completes daily and weekly paperwork.
• Responsible for 100% of the cash drawers at all times during the shift.
• Receives and stores product.
• Audits previous shift's systems and procedures for 100% integrity and completeness.
• Completes preventive maintenance and upkeep on store's equipment and supplies.
• Performs other related duties as requested.
• Supervises entire management team of the enterprise, including weekly manager meetings.
• Identifies talent and develops team to management positions.
• Administers performance reviews on management team.
• Manages the profit and loss statement and identifies issues in order to reach and exceed goals.
• Actively promotes positive, productive work environment and removes threats to the culture to increase retention.
• Responsible for the entire hiring process, including accepting applications, reviewing applications, following up on applications, scheduling interview and conducting interviews and making offers.
• Displays a sense of urgency in all tasks.

Skills & Abilities

• Must be at least 18 years of age or older and able to work 40+ hour weeks.
• Basic understanding of Microsoft Word, Excel, and Outlook as well as Adobe‑Acrobat.
• Ability to handle fast‑paced and high‑stress situations in the store.
• Organize and establish priorities in the store with minimal supervision.
• Able to provide feedback and recommendations on store and employee performance.

Requirements

• Willing to work evenings, holidays, weekends as business dictates.
• Ability to establish priorities, work independently and proceed with objectives with minimal supervision.
• Ability to handle and resolve customer threats and issues.
• Ability to handle and resolve employee issues.Ability to handle stress and a high‑volume enterprise.
• R2R Training.
• Restaurant Safety Training Program completion.
• Shift Manager FT Training.
• Assistant Manager Training.
• Food Safety FT Training.
• General Manager Training.
• Corporate Certification.

Benefits

• Dental Insurance
• Medical Insurance
• Vision Insurance
• Retirement plan with employer match
• Paid Time Off
• Paid Sick Leave