General Manager – Chicago West Suburbs

Portillo's Inc.; Forest Park (IL); On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

Annual Stock Grant

Discretionary bonus program

Monthly technology reimbursement

Free shift meals

Discounts for employees

Employee Assistance Program (EAP)

Health insurance options (PPO)

401(k) with company match

Flexible Spending Accounts

Employee Stock Purchase Plan

Job summary

Portillo’s Inc. in Forest Park, IL is seeking a General Manager to lead a bustling Portillo’s restaurant, directing day-to-day operations, service standards, and team performance to deliver exceptional guest experiences.

The role emphasizes financial stewardship, people development, and community engagement, with a comprehensive benefits package and strong growth opportunities in a fast-paced, flavorful environment.

Responsibilities

• Drive strategic direction by executing operational standards and driving results through people development.
• Model standards and execute critical behaviors to run great shifts.
• Meet and exceed financial and profitability goals by managing budgets.
• Ensure health and food safety compliance with company policies and procedures.
• Lead, coach, and develop team members and restaurant leaders.
• Oversee all restaurant operations: sales, profits, facilities, inventory, payroll, scheduling.
• Promote Portillo’s brand in the local community.

Job description

Do you relish the opportunity to beef up a team of high performers? Can you bring that extra sizzle to the grill while making lifelong memories for our guests and our team members? At Portillo’s, we’re looking for a General Manager who’s ready to lead a team to deliver satis-frying food and top-notch customer service. If you’ve got what it takes to ketchup with our fun, fast-paced environment and add that extra pickle to everything you do, we want you to join our family!

Our people are the heart of Portillo’s. We pride ourselves on living our core values of Family, Greatness, Energy and Fun while igniting the senses with our unrivaled food and experiences for our Guests and Team Members.

Job Responsibilities

Drive strategic direction for Portillo’s restaurants by executing operational standards and driving business results through people development.

Model operational standards and execute critical behaviors to run great shifts creating lifelong memories for our guests and team members.

Meet and exceed financial and profitability goals by managing budgets

Implement company policies, procedures, and strategies to promote effective local and state health and food safety compliance

Demonstrate integrity, honesty, restaurant knowledge, and the ability to exceed expectations of guests and team members alike while promoting the culture, values, and standards of Portillo’s

Deliver top-notch standards of excellence and hospitality by leading, coaching and developing team members and restaurant leaders

Responsible for ensuring the execution of all aspects of restaurant operations, including but not limited to sales, profits, facilities, inventory, payroll and scheduling

Promote the Portillo’s brand in the local community through word-of-mouth and restaurant events

What's in it for you?

Hot dog! The pay range for this role is $80,000 – $90,000. Your actual salary will depend on experience, location, and/or additional skills you bring to the table. This position is also served with:

Participation in a discretionary bonus program based on restaurant performance, among other ingredients

Annual Stock Grant (discretionary)

Monthly technology reimbursement

Free shift meals

Perks and discounts – access to hundreds of discounts from movie tickets to gym memberships and more

Counseling and support resources through our Employee Assistance Program (EAP)

You’ll also be eligible for a bun-believable benefits package that includes:

Your choice of health insurance from among three medical plans (including a PPO), two dental plans, and a vision plan.

Paid time off

401(k) with company match

Flexible Spending Accounts – healthcare and dependent care

Beef Stock – our Employee Stock Purchase Plan*

Voluntary Benefits like critical illness coverage, and identity theft insurance

*Must have worked at Portillo’s for 1 year with an average of at least 20 hours over a 6-month period

DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by incumbents assigned to this job. This is not intended to be an exhaustive list of all the responsibilities, duties and skills required. The incumbent may be expected to perform other duties as assigned. This job may be reviewed as duties and responsibilities change with business necessity.