General Manager (Bojangles)

LV Petroleum LLC

Arizona

On-site

USD 55,000 - 75,000

Full time

3 days ago
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Job summary

Bojangles is seeking a General Manager in Arizona to lead daily restaurant operations, ensure outstanding guest experiences, and drive profitable sales growth. You will coach a high-performing team, manage resources, and uphold Bojangles' standards for quality, service, cleanliness, and food safety.

Responsibilities include overseeing operations, budgeting, labor and inventory control, and maintaining a safe, welcoming dining environment.

Qualifications

  • 2+ years of restaurant management experience (QSR/fast casual preferred).
  • Proven leadership, coaching, and team-building abilities.
  • Strong financial acumen with budgets, labor, and food costs.
  • Excellent communication and problem-solving skills.
  • Flexible schedule including weekends, holidays, and evenings.
  • High school diploma or equivalent.

Responsibilities

  • Oversee all restaurant operations including food prep, service, staffing, and inventory control.
  • Coach and develop team to achieve goals and deliver service.
  • Manage P&L to meet budgeted financial targets.
  • Ensure compliance with policies, food safety, and sanitation standards.
  • Recruit, train and schedule staff to maximize productivity and control labor costs.
  • Monitor guest satisfaction and address complaints professionally.
  • Keep the restaurant clean, organized, and visually appealing.
  • Collaborate with District Manager on regional initiatives.

Skills

Leadership
Coaching
Communication
Budgeting
Team building
Flexibility

Education

High school diploma or equivalent

Job description

Job Summary:

As a Bojangles General Manager, you are responsible for leading the daily operations of the restaurant, ensuring outstanding guest experiences, maintaining operational excellence, and driving profitable sales growth. You will coach and develop a high-performing team, manage resources efficiently, and uphold Bojangles' standards for quality, service, cleanliness, and food safety.

Key Responsibilities:

  • Oversee all aspects of restaurant operations including food preparation, customer service, staffing, and inventory control.
  • Lead, coach, and develop team members to achieve operational goals and deliver excellent customer service.
  • Manage P&L (profit and loss) statements to meet or exceed budgeted financial targets.
  • Maintain compliance with all company policies, procedures, and standards, including food safety and sanitation regulations.
  • Recruit, train, and retain high-quality staff; schedule labor to maximize productivity and minimize labor costs.
  • Monitor guest satisfaction and handle customer complaints or concerns professionally and promptly.
  • Ensure the restaurant is clean, organized, and visually appealing at all times.
  • Foster a positive team culture and promote employee engagement.
  • Work collaboratively with the District Manager and other leaders to support regional initiatives and improvements.

Qualifications:

  • 2+ years of experience in restaurant management (QSR or fast casual preferred).
  • Proven leadership, coaching, and team-building skills.
  • Strong financial acumen and experience managing budgets, labor, and food costs.
  • Excellent communication, organizational, and problem-solving skills.
  • Ability to work a flexible schedule including weekends, holidays, and evenings.
  • High school diploma or equivalent
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