General Manager (Bojangles)

LV Petroleum; Mayer (MN); On-site; USD 70,000 - 95,000; Full time

Job summary

Bojangles is seeking a General Manager in Minnesota to lead daily restaurant operations, drive guest satisfaction, and uphold brand standards for quality, service, cleanliness, and food safety. You will coach a high-performing team and manage resources to deliver profitable sales growth.

You will oversee staffing, inventory, and P&L, partner with the District Manager on regional initiatives, and foster a positive culture that motivates staff to excel during weekends, holidays, and evenings.

Qualifications

• 2+ years of experience in restaurant management.
• Proven leadership, coaching, and team-building skills.
• Strong financial acumen and experience managing budgets, labor, and food costs.
• Excellent communication, organizational, and problem-solving skills.
• Ability to work a flexible schedule including weekends, holidays, and evenings.
• High school diploma or equivalent.

Responsibilities

• Oversee all aspects of restaurant operations including food preparation and customer service.
• Lead, coach, and develop team members to achieve goals and service excellence.
• Manage P&L to meet budgeted targets.
• Maintain compliance with food safety and sanitation standards.
• Recruit, train, and retain staff; schedule labor for productivity.
• Monitor guest satisfaction and address feedback promptly.
• Ensure the restaurant is clean, organized, and visually appealing.
• Collaborate with the District Manager on regional initiatives.

Skills

Leadership

Coaching

Budget management

Financial acumen

Communication

Organizational skills

Problem-solving

Flexible schedule

Education

High school diploma or equivalent

Job description

Job Summary:

As a Bojangles General Manager, you are responsible for leading the daily operations of the restaurant, ensuring outstanding guest experiences, maintaining operational excellence, and driving profitable sales growth. You will coach and develop a high-performing team, manage resources efficiently, and uphold Bojangles' standards for quality, service, cleanliness, and food safety.

Key Responsibilities:

• Oversee all aspects of restaurant operations including food preparation, customer service, staffing, and inventory control.
• Lead, coach, and develop team members to achieve operational goals and deliver excellent customer service.
• Manage P&L (profit and loss) statements to meet or exceed budgeted financial targets.
• Maintain compliance with all company policies, procedures, and standards, including food safety and sanitation regulations.
• Recruit, train, and retain high-quality staff; schedule labor to maximize productivity and minimize labor costs.
• Monitor guest satisfaction and handle customer complaints or concerns professionally and promptly.
• Ensure the restaurant is clean, organized, and visually appealing at all times.
• Foster a positive team culture and promote employee engagement.
• Work collaboratively with the District Manager and other leaders to support regional initiatives and improvements.

Qualifications:

• 2+ years of experience in restaurant management (QSR or fast casual preferred).
• Proven leadership, coaching, and team-building skills.
• Strong financial acumen and experience managing budgets, labor, and food costs.
• Excellent communication, organizational, and problem-solving skills.
• Ability to work a flexible schedule including weekends, holidays, and evenings.
• High school diploma or equivalent