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Burnham Nationwide, Inc. is seeking a General Manager for their hotel property in West Virginia. The ideal candidate will oversee operations, enhance guest satisfaction, and manage teams effectively while meeting financial goals. This role requires a degree in hotel management or business and showcases strong leadership and organizational skills.
Looking to join a growth-oriented company with an engaging work culture? The General Manager of the hotel property is responsible for overseeing the lodging facility to ensure excellent guest satisfaction and enhance the facility’s reputation among travelers.
The role involves managing the overall operations of the property, including staff management and service quality. The successful candidate should possess excellent organizational, communication, and leadership skills, with the ability to positively impact the hotel by meeting financial and customer service goals.
The General Manager oversees daily hotel operations to guarantee an outstanding guest experience. Responsibilities include ensuring franchise and brand compliance, engaging staff, vendors, and stakeholders, and building and maintaining relationships with customers, staff, vendors, and stakeholders. Key tasks encompass front desk management, housekeeping, maintenance, budgeting, revenue management, team building, and employee development. The role encourages candidates who demonstrate dynamic problem-solving skills, monitor economic trends, and develop marketing strategies to promote hotel services.
Qualifications include a bachelor’s degree in hotel management or business management; equivalent experience is also acceptable.