General Manager, Bar Pendry

Montage Hotels & Resorts; Newport Beach (CA); Presencial; USD 100 000 - 110 000; Tempo integral

Resumo da oferta

Montage Hotels & Resorts in Newport Beach, CA is seeking a General Manager for Bar Pendry. You will lead the bar’s food and beverage operations, drive exceptional guest service, and optimize financial results while fostering a positive associate culture.

The role requires hands-on leadership, supervising staff, coordinating with F&B and sales teams, maintaining luxury standards, and ensuring safety, training, scheduling, and inventory control.

Qualificações

• Prior Food and Beverage Management experience required.
• Excellent verbal and written communication skills.
• Ability to prepare and analyze data, figures, and transcriptions prepared on and generated by computer.
• Microsoft Office products; Word, Excel, PowerPoint, and Outlook.
• Embrace Technology - continually learn, adapt and master to new operating system.
• Knowledge of food service techniques and cost controls such as labor, productivity, food cost and other expenses.
• Knowledge of food and alcoholic beverages.
• Knowledge of hotel food and beverage operations.
• Budgetary analysis capabilities.
• Ability to work a flexible schedule including weekends, late evenings and holidays.
• High volume bar experience.
• Luxury hotel experience, a plus

Responsabilidades

• Drive service culture by circulating on the bar floor, continually checking with guests and service staff to ensure satisfaction.
• Collaborate with Food & Beverage leaders and Sales & Marketing team to drive revenues through thoughtful beverage programs.
• Maintain a luxury environment at all times through processes and close oversight of music, programming and capacity.
• Aiding in the training, supervising, scheduling, evaluating, and directing of all bar Associates.
• Handling guest concerns in a prompt and professional manner.
• Recognizing luxury resort guests and Elwood members in a welcoming/efficient manner.
• Close communication and relationship with Elwood Club to ensure resort guests are properly relocated to the club as needed.
• Monitoring and supervising the set up and maintenance of the bar to ensure that it is meeting or exceeding standards.
• Organizing, building, and maintaining a professional work environment.
• Recruiting and training all bar Associates, ensuring staff continually improves their performance.
• Managing overall profit and loss statements.
• Monitoring overtime and ensure proper clock in/clock out procedures are followed.
• Organizing and conducting pre-shift departmental meetings and communicating pertinent information to Associates.
• Ensuring par stock levels are maintained by calculating inventory, ordering, and retrieving supplies and stocking shelves.
• Completing reports on production, filling out necessary requisitions and controlling distribution of necessary supplies.
• Ensuring the department abides by all safety and sanitation policies.
• Creating an overall welcoming and positive work culture for associates.
• Support, participate and drive all learning and associate recognition programs

Conhecimentos

F&B Management

Leadership

Communication

Data analysis

MS Office

Cost controls

Food & beverage knowledge

Hospitality operations

Budgeting

Flexible schedule

Luxury service

Ferramentas

Microsoft Office

Descrição da oferta de emprego

Live Your Passion. Add Your Magic.

At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application.

We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes.

At Pendry, It's All Because of YOU!

General Manager, Bar Pendry

Summary

The General Manager will be responsible for managing the food and beverage operations of Bar Pendry. The General Manager will drive exceptional customer service while optimizing financial results and positive associate culture.

Essential Functions

• Driving product and service culture by circulating on the bar floor, continually checking with guests and service staff to ensure satisfaction
• Working with Food & Beverage leaders and Sales & Marketing team to drive revenues through thoughtful, forward thinking beverage programs
• Maintaining a luxury environment at all times through processes and close oversight of music, programming and capacity.
• Aiding in the training, supervising, scheduling, evaluating, and directing of all restaurant Associates
• Handling guest concerns in a prompt and professional manner
• Recognizing luxury resort guests and Elwood members in a welcoming/efficient manner.
• Close communication and relationship with Elwood Club to ensure resort guests are properly relocated to the club as needed.
• Monitoring and supervising the set up and maintenance of the bar to ensure that it is meeting or exceeding standards
• Organizing, building, and maintaining a professional work environment
• Recruiting and training all bar Associates, ensuring staff continually improves their performance
• Managing overall profit and loss statements
• Monitoring overtime and ensure proper clock in/clock out procedures are followed
• Organizing and conducting pre-shift departmental meetings and communicating pertinent information to Associates
• Ensuring par stock levels are maintained by calculating inventory, ordering, and retrieving supplies and stocking shelves
• Completing reports on production, filling out necessary requisitions and controlling distribution of necessary supplies
• Ensuring the department abides by all safety and sanitation policies
• Creating an overall welcoming and positive work culture for associates
• Support, participate and drive all learning and associate recognition programs

About You

• You are passionate about restaurant operations
• You are exceptional in leading a team
• You are passionate about providing exceptional service and creating memorable moments
• You are open to learning, developing, and growing both yourself, personally, and helping others do the same
• You are trustworthy and have integrity

Must Haves

• Prior Food and Beverage Management experience required
• Excellent verbal and written communication skills
• Ability to prepare and analyze data, figures, and transcriptions prepared on and generated by computer
• Microsoft Office products; Word, Excel, PowerPoint, and Outlook
• Embrace Technology - continually learn, adapt and master to new operating system
• Knowledge of food service techniques and cost controls such as labor, productivity, food cost and other expenses
• Knowledge of food and alcoholic beverages
• Knowledge of hotel food and beverage operations
• Budgetary analysis capabilities
• Ability to work a flexible schedule including weekends, late evenings and holidays
• High volume bar experience.
• Luxury hotel experience, a plus

You will Enjoy

• DTO (Discretionary Time Off)
• Healthcare benefits
• Health Savings Account and Flexible Spending Accounts
• 401 [k] retirement plan with company matching, fully vested, and loan option
• Banking and Investing Program offers preferred rewards, mortgage discount, and waived fees
• Fertility & Family Forming Assistance
• Parental leave pay differential
• Pet Insurance
• Hotel discounts
• Free meals
• Fitness & wellness discounts
• LinkedIn Learning membership
• Hearts of Pendry community engagement
• Associate's events throughout the year

Physical Requirements

• Grasping, holding, sitting, walking, repetitive motions, bending over
• Ability to stand and exercise mobility for extended periods of time during your scheduled shift
• Ability to lift and carry up to 50 pounds regularly and for extended periods during the shift
• Ability to push and pull food serving equipment and carts weighing up to 200 pounds on a semi - regular basis

At Pendry, we want every guest and every associate to feel that they belong. To be seen, to be recognized, and to feel our gratitude. In the United States, we are proud to be an Equal Opportunity Employer - veterans/disability. Qualified applicants will be considered without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other basis prohibited by federal, state, or local law. Job applicants with disabilities who need assistance or an accommodation in order to apply for a position (or their representative) should contact the People department directly at your preferred location.

The pay scale for General Manager, Bar Pendry is $100-110k annually.

The pay scale is the base salary or hourly wage range, exclusive of incentive pay such as commissions, piece rates, gratuities, and the like, that Montage reasonably expects to pay for the position.

In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.