General Manager—Baldwin Hills Crenshaw Plaza

Pacific Retail; Los Angeles (CA); Hybrid; USD 150,000 - 230,000; Full time

Benefits offered by this job

Health insurance

401(k) plan with employer matching

Life and disability insurance

Health savings account

Flexible PTO

Flexible schedule

Remote work choices

Job summary

Pacific Retail Capital Partners in Los Angeles seeks a General Manager to lead Baldwin Hills Crenshaw Plaza with vision, energy and a focus on guest and tenant experiences.

You will own operations, leasing, budgeting, and capital projects, building strong tenant relationships while driving traffic, sales, and long-term asset value for the center. This role requires strategic leadership, cross-functional collaboration, and a hands-on approach to ensure safety, cleanliness, and brand standards.

Qualifications

• Proven leadership with ability to drive performance and financial results.
• Strong analytical and decision-making skills for capital projects.
• Motivate and develop high-performing teams with clear direction.
• Commitment to exceptional tenant and guest experiences.
• Deep understanding of retail real estate finance and NOI.
• Highly organized planning with multi-project execution.
• Excellent written/verbal communication and tech proficiency.

Responsibilities

• Lead all aspects of property operations, safety, and asset presentation.
• Oversee inspections, compliance, maintenance, and capital projects.
• Build tenant relationships and support marketing to drive traffic.
• Lead and develop the property team with accountability and coaching.

Skills

Leadership

Strategic thinking

People leadership

Tenant/customer focus

Financial acumen

Planning & execution

Communication & tech

Job description

General Manager—Baldwin Hills Crenshaw Plaza

General Manager Pacific Retail Capital Partners (PRCP) is a leading, entrepreneurial real estate investment company with over $3 billion in assets under management and more than 20 million square feet of properties across the U.S. What sets PRCP apart is its vertically integrated approach—combining investment, development, management, and operations to create vibrant, community-focused destinations. This position is an exciting opportunity to be part of that vision, contribute to high-impact real estate projects, and help create long-term value for both the company and the communities it serves.

Best-in-Class Benefits and Culture

• Comprehensive health coverage: Medical, dental, and vision insurance provided
• Robust retirement planning: 401(k) plan available with employer matching
• Financial security: Life and disability insurance for added protection
• Flexible financial options: Health savings and flexible spending accounts offered
• Well-being and work-life balance: Paid time off, flexible schedule, and remote work choices provided

We work to maintain the best environment for our employees, where people can learn and grow with the company. We strive to provide a collaborative, creative environment where everyone feels encouraged to contribute to our processes, decisions, planning, and culture.

To thrive/succeed as the General Manager, you should have:

• Results-Oriented Leadership: Proven ability to drive performance, achieve goals, and maximize operational and financial results.
• Strategic Problem Solving: Strong analytical and decision-making skills with the ability to identify challenges, develop effective solutions, and anticipate opportunities.
• People Leadership & Development: Ability to motivate, coach, and develop high-performing teams while providing clear direction, accountability, and constructive feedback.
• Customer & Tenant Focus: Commitment to delivering exceptional customer and tenant experiences while building strong, collaborative relationships.
• Financial Acumen: Strong understanding of retail real estate financials, including budgeting, forecasting, financial statements, recovery ratios, lease interpretation, and NOI performance.
• Planning & Execution: Highly organized with the ability to prioritize competing demands, manage multiple initiatives, and execute projects effectively under tight deadlines.
• Communication, Initiative & Technology: Excellent written and verbal communication skills, a proactive approach to ownership objectives, and strong proficiency with technology and Microsoft Office applications.

Your responsibilities as the General Manager will include:

Management, Operations & Marketing

• Lead all aspects of property operations, ensuring exceptional standards for safety, cleanliness, maintenance, tenant experience, and overall asset presentation.
• Oversee property inspections, emergency preparedness, regulatory compliance, preventive maintenance, capital projects, tenant construction, and contracted services.
• Build strong relationships with tenants, key merchants, community partners, and local stakeholders while supporting marketing and initiatives that drive traffic, sales, and property performance.
• Lead and develop the property team through effective communication, training, scheduling, performance management, and accountability.

Leasing & Revenue

• Partner with the Leasing Specialist to achieve new and renewal leasing goals, optimize specialty leasing, maximize occupancy, and increase property revenue.
• Maintain strong tenant relationships and address lease requirements, rent reduction requests, and other tenant matters.

Financial Performance

• Drive property performance by achieving or exceeding budgeted NOI, improving tenant recovery ratios, and managing operating and capital expenditures within budget.
• Oversee budgets, forecasts, financial reporting, sales reporting, variance analysis, cash flow, and rent collection.

Ownership & Asset Value

• Maintain a strong partnership with the ownership team through clear communication, financial reporting, and strategic recommendations.
• Execute operational and capital strategies that protect, maintain, and enhance the long-term value of the asset.

Are you a dynamic leader ready to drive performance, inspire teams, and elevate a destination? Pacific Retail Capital Partners is looking for a General Manager to lead with vision, energy, and purpose.

We are an equal opportunity employer that welcomes and encourages diversity in the workplace. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. We will consider qualified applicants with criminal histories for employment. Qualified applicants with arrest or conviction records will be considered for employment with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

We anticipate that the application window will close in 60 days.