General Manager and Agency Operations Director and Sales Manager

Farmers Insurance District 04

Richardson (TX)

On-site

USD 60,000 - 95,000

Full time

9 days ago

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Benefits offered by this job

Paid Time Off

Bonus Contests

World Class Training

Job summary

Farmers Insurance District 04 in Richardson, TX is seeking a General Manager and Operations Director to lead our sales and service teams, drive revenue growth, and optimize workflows for a high-performance office.

This in-office leadership role requires 5+ years of Property & Casualty experience, a Texas P&C license (Life & Health preferred), and the ability to recruit, train, and mentor licensed producers while delivering world-class service and strong compliance.

Qualifications

5+ years of heavy-hitting experience in the P&C insurance industry and proven people-management ability.
Property & Casualty experience is mandatory; Texas P&C license required.
License to include Life & Health preferred or willingness to obtain within 30 days.

Responsibilities

Lead and coach licensed producers; recruit, train, and mentor the sales team.
Track metrics, optimize lead distribution, and drive sales conversions.
Ensure exceptional customer service and maximize renewals and cross-sells.
Oversee daily office operations, compliance, and technology use.

Skills

Property & Casualty experience

5+ years leadership

People management

Sales leadership

CRM tools

Education

Texas Property & Casualty license

Life & Health license preferred

Tools

Agency management systems

Auto-dialers

CRM tools

Job description

Important - This is a non-producer role - This is Not a Player Coach position and it requires someone who resides currently in the DFW area and would be good with the commute to Richardson Texas,

Are you an elite operator who knows how to scale a high-performance insurance agency?

Our top-performing agency is not looking for a glorified administrator. We are looking for a General Manager and Operations Director to take the helm. You will be the commanding officer of our Richardson office, tasked with leading our sales and service teams, aggressively optimizing workflows, and driving massive revenue growth.

We have the capital, the leads, and the brand. We need the leader who can put it all together, hold the floor accountable, and ensure every customer gets a world-class experience.

The Role: Drive Revenue & Operational Excellence

Sales Leadership & Floor Management: You aren't just managing; you are coaching. You will recruit, train, and mentor licensed producers, run joint appointments, and ensure the team is ruthlessly executing our proven sales processes
Lead Flow & Metric Tracking: You will live in the data. You will track dialer metrics, manage lead distribution, and optimize conversion rates to keep activity high and profitable
Customer Retention & Service: Develop and enforce strict operational procedures to ensure exceptional customer service. You will oversee the service side of the house to maximize renewals and cross-sells
Agency Operations: Ensure the smooth, daily function of the entire office. From compliance to technology utilization, you make sure the machine runs without friction

Requirements

Important - This is a non-producer role - This is Not a Player Coach position and it requires someone who bresides currently in the DFW area and would be good with the commute to Richardson Texas,

Compensation is 60-90K Base Salary plus Aggressive Performance Incentives.

Are you an elite operator who knows how to scale a high-performance insurance agency?

We have the capital, the leads, and the brand. We need the leader who can put it all together, hold the floor accountable, and ensure every customer gets a world-class experience.

The Role: Drive Revenue & Operational Excellence

Sales Leadership & Floor Management: You aren't just managing; you are coaching. You will recruit, train, and mentor licensed producers, run joint appointments, and ensure the team is ruthlessly executing our proven sales processes
Lead Flow & Metric Tracking: You will live in the data. You will track dialer metrics, manage lead distribution, and optimize conversion rates to keep activity high and profitable
Customer Retention & Service: Develop and enforce strict operational procedures to ensure exceptional customer service. You will oversee the service side of the house to maximize renewals and cross-sells
Agency Operations: Ensure the smooth, daily function of the entire office. From compliance to technology utilization, you make sure the machine runs without friction

What You Bring To The Table

Experience: Property & Casualty experience is strictly required. You must have 5+ years of heavy-hitting experience in the P&C insurance industry, with a proven track record of managing people, hitting sales metrics, and running agency operations. Prior Farmers Insurance experience is a huge plus
Licenses: A Texas Property & Casualty license is mandatory. Life & Health is highly preferred (or you must be willing to obtain it within 30 days)
The "Enforcer" Mentality: You know how to hold salespeople accountable to their KPIs without crushing morale. You are a natural mentor and a demanding leader
Tech-Savvy: You know your way around agency management systems and understand how to leverage auto-dialers and CRM tools for maximum output

Compensation & Perks

Performance-Driven Income: $60,000-$95,000 base salary + realistic On-Target Earnings. You receive a solid base salary, but your real earning power comes from our aggressive, performance-based incentive structure tied directly to the agency growth you drive
Professional Autonomy: The authority to run the floor and implement strategies that actually work
Paid Time Off & Career Growth: Clear pathways for continued development within the Farmers network

Pay Range: $60,000-$95,000 + OTE (Base Salary + Aggressive Performance Incentives- based on realistic goals)

Full-Time In Office

In Richardson Texas

Benefits