General Manager - Amangani

Canyon Teton LP; United States; Sur place; USD 180 000 - 300 000; Plein temps

Avantages offerts par ce poste

Salary & benefits

Private health & life insurance

Complimentary stays

Training & development

Résumé du poste

Aman Group's Amangani in Jackson Hole seeks an exceptional General Manager to lead the re-opening and ongoing operations of its ultra-luxury resort. You will bridge project leadership during development with hands-on property management to uphold Aman’s quiet luxury and extraordinary guest care.

Reporting to the Managing Director Americas, you will shape the service culture, drive performance, manage budgets, and engage with UHNW owners. A demanding, rewarding environment awaits.

Qualifications

• Proven track record managing complex pre-openings.
• Operational background in ultra-luxury hotels.
• Strong financial acumen with budgeting, forecasting and P&L.
• Crisis management and composure under pressure.
• Excellent communication with UHNW individuals and ownership groups.
• Charismatic ambassador upholding Aman standards and service philosophy.
• Bachelor’s degree in Hospitality; Master’s degree advantageous.
• English proficiency mandatory; other languages a plus.
• Must be legally authorized to work in the United States.

Responsabilités

• Phase I: Pre-Opening & Development—Project & Technical Coordination with Design and Ops teams.
• Review architectural plans and layouts to ensure operational efficiency and brand standards.
• Own the pre-opening critical path and monitor milestones, IT/AV and security.
• Phase II: Hotel Operations & Culture—Define long-term strategy and guest experience.
• Drive revenue through pricing, inventory management and F&B/Welness experiences.
• Manage P&L and relationships with owners and local government partners.

Connaissances

Pre-opening leadership

Operational leadership

P&L management

Budgeting & forecasting

Crisis management

UHNW stakeholder engagement

Executive communication

Guest service excellence

Leadership presence

Formation

Bachelor’s degree in Hospitality

Master’s degree advantageous

Description du poste

Location Overview

Join our team in Amangani. In the foothills of the Tetons, near the year-round mountain resort of Jackson Hole, Amangani looks out across the peaks and plains of the Snake River Valley. Evoking the pioneering spirit of the Old West in its redwood and sandstone architecture, the all-season retreat invites guests to discover outdoor adventure and the extraordinary natural beauty of Wyoming.

Role

The General Manager holds full accountability for the successful re-opening, launch and ongoing operation of Amangani. This pivotal role requires a seamless transition between two distinct functions: Project Leadership: Acting as the operational representative during the development phase, ensuring design, technical services and procurement align with Aman’s operational standards. Property Leadership: Lead the hotel re-opening, establishing the service culture and managing the property’s commercial and operational performance. Reporting to the Managing Director Americas, the General Manager Amangani will oversee all aspects of the guest experience, asset management and commercial performance, ensuring Amangani establishes itself as the preeminent ultra-luxury destination in the region.

Responsibilities

Phase I: Pre-Opening & Development Project & Technical Coordination: Collaborate closely with Pre-Opening, Development, Technical Services and Design teams. Review architectural plans and spatial layouts to ensure operational efficiency, guest privacy and back-of-house flow meet brand specifications. Operational Readiness & Critical Path: Own the pre-opening critical path. Monitor construction milestones, installation of IT/AV systems and security commissioning. Identify risks and escalat... Phase II: Hotel Operations & Culture Strategic Leadership: Define and execute the resort’s long-term strategic plan. Adapt operations to evolving market conditions while maintaining the integrity of the Aman brand. Guest Experience & Service Excellence: Champion Aman’s philosophy of unpretentious luxury. Maintain a highly visible presence, hosting guests with discretion and warmth. Ensure every touchpoint, from arrival to departure, is seamless and personalized. Talent & Culture Building: Build and mentor a high-performing Executive Committee that embodies the Aman values, fostering a culture of respect, resilience and excellence. Commercial Performance: Drive revenue maximization through strategic room pricing, inventory management and the curation of exceptional F&B and Wellness experiences. Manage the P&L to deliver strong EBITDA margins while preserving the guest experience. Owner & Stakeholder Relations: Serve as the primary liaison with ownership, providing regular updates on financial performance and asset health. Cultivate strong relationships with local government bodies and community partners.

Requirements

• Proven track record of managing complex pre-openings, ideally in similar destinations as Jackson Hole in the United States.
• A strong operational background in managing small to mid‑size ultra‑luxury hotels with a hands‑on leadership style and a passion for delivering exceptional guest experiences.
• Exceptional financial acumen, with deep experience in budgeting, forecasting and P&L management.
• Strong crisis management skills and the ability to lead with composure.
• Sophisticated communication skills, capable of engaging with UHNW individuals and ownership groups.
• A charismatic ambassador for the resort, upholding the highest standards of personal presentation and embodying Aman’s service philosophy.
• Bachelor’s degree in Hospitality or a relevant discipline, a Master’s degree is advantageous.
• Proficiency in English is mandatory; knowledge of other languages is a distinct advantage.
• Must be legally authorized to work in the United States (U.S. citizen, permanent resident or other valid work authorization).

Benefits

At Aman Group, we believe that our colleagues are at the core of our success. We offer competitive benefits including exciting international career opportunities in a company that is expanding rapidly. We prioritise and support your career journey, making you feel valued, included and at home.

• Competitive salary and a comprehensive benefits package.
• Extensive private health insurance, life and personal accident insurance, travel insurance.
• Access to the Colleague Complimentary Stay Scheme allowing you to explore our Aman and Janu properties and to enjoy discounted rates on Retail, F&B and Spa experiences.
• Exclusive training and development opportunities supporting your growth with us.

Since its inception in 1988, Aman Group has strategically evolved, transitioning from a collection of intimate resorts into a pioneering force across the realms of hospitality, residences and experiences including Aman Essentials and Aman Interiors.

We believe that the environments and experiences we create can only be brought to life through our people: the heartfelt attention to detail, the welcoming smiles, and the love and passion for creating a sense of belonging.

When you join Aman Group, you join a family.