GENERAL MANAGER $75M-$120M

NAVY EXCHANGE SERVICE COMMAND (NEXCOM); Virginia Beach (VA); On-site; USD 70,000 - 100,000; Full time

Job summary

NAVY EXCHANGE SERVICE COMMAND (NEXCOM) is seeking a Store Manager to oversee operations at a main Exchange location. You will direct activities, supervise staff, ensure compliance with directives, and drive sales and profit objectives while maintaining high customer service standards.

The role requires extensive experience in store operations, merchandising, and personnel management, with a background in facility maintenance and security practices.

Qualifications

• Five years of progressively responsible store operational management experience.
• Experience with merchandising, accounting, personnel, and facility maintenance.
• Ability to plan, direct and coordinate merchandising activities and supervise HR functions.

Responsibilities

• Directs and coordinates all phases of Exchange activities and outlets.
• Inspections of activities and outlets with corrective actions and follow-up.
• Ensures utilization of facilities, equipment, cash, and associates.
• Achieves sales and profit objectives and analyzes operational reports.
• Manages staffing, training, performance appraisals, and disciplinary actions.
• Maintains security and safeguarding of Exchange property and funds.
• Develops long-range plans and oversees capital projects and maintenance.
• Ensures compliance with directives and safe customer service standards.

Skills

Store management

Leadership

Operations

Education

Bachelor's degree or equivalent experience

Job description

Job Summary: Manages plans directs and coordinates all activities at a main Exchange branches and locations.

Duties and Responsibilities

• Broad managerial duties include but are not limited to the following - Directs and coordinates all phases of Exchange activities and associates efforts toward maximum responsiveness to the Navy Exchange Program mission and requirements. - Makes periodic and frequent inspections of all activities and outlets identifying areas of deficiency. Directs the correction of deficiencies and follows up to assure that prompt and proper corrective action has been taken. - Ensures maximum and full utilization of all facilities equipment cash and associates. - Assures compliance by all associates with requirements prescribed in departmental Command and NEXCOM directives and operating instructions for a high standard of operational performance and customer service. - Responsible for achieving sales and profit objectives of the NEXCOM business strategy basic policies and programs. Reviews and analyzes operational reports to ensure that goals set for each operational department are achieved initiates corrective action when goals are not met. - Supervises operation through subordinate supervisory staff. Approves leave and vacation enforces work rules establishes internal operating policies and procedures and initiates programs or projects to serve mission needs. Ensures that a continuing program of training in all areas is carried out. Interviews and selects associates completes performance appraisals. Reviews proposed disciplinary actions and resolves grievances and complaints. - Ensures through subordinate staff receipt price marking storage custody and proper administration and documentation under the various control procedures applicable to the receipt of merchandise. - Ensures that a maintenance and repair program is in effect for all equipment and facilities to keep all Exchange facilities in excellent condition. - Ensures through subordinate supervisors the development of an Exchange Facility Master Plan showing five-year projection of projects to achieve facility objectives and encompass the preliminary development of capital expenditure projects. Prepares projects for final approval supervises the execution of projects and when required evaluates the results. - Ensures through subordinate managers the implementation administration and coordination of all phases of the Exchange Security Safety and Fire Protection Prevention Programs. - Responsible through subordinate managers for the custody protection and accountability of Exchange property and funds. - Participates and encourages participation in local community activities to reflect the best interests of the Navy Exchange Program. - Ensures that an effective sales promotion program provided by NEXCOM is implemented to generate increased sales and traffic. - Reports directly to the Commanding Officer who provides broad general direction. Recommendations comments and resolutions are reviewed for adherence to established policies and for assurance that objectives are met. Work performance is reviewed and evaluated on the basis of overall results in meeting planned objectives and the improvement in operating results of the Exchange. - Performs other related duties as assigned.

Note - Requires Secret S Security Clearance. The incumbent of this position is required to annually file a Standard Form 450.

Associate must receive hazardous material HazMat training within 90 days of hire per Department of Transportation regulations. The incumbent of this position must file a Financial Disclosure Report OGE Form 450 as required.

Three years of administrative operational merchandising and management skills experience or other responsible work which enabled the applicant to gain knowledge of management practices and administrative processes skill in dealing with others in person-to-person work relationships and the ability to exercise mature judgment.

1 year of academic study above the high school level may be substituted for 9 months of experience up to a maximum of a 4-year bachelors degree for 3 years of general experience.

Five years of progressively responsible store operational management experience which demonstrated an understanding of the needs problems and solutions in administering management programs relating to most of the following merchandising accounting personnel facility maintenance distribution and general administration and experience in planning directing and or coordinating merchandising activities and supervisory experience in human resources or similar work which demonstrated the knowledge and ability to provide support in managing a retailing organization. NOTE Specialized experience must include five years of progressively responsible experience as a Branch Exchange Manager General Manager in-training Store Manager District Operations Specialist and or General Manager.

Primary Location

United States-Virginia-Virginia Beach

Organization

Oceana

Job

Store Management

Schedule

Full-Time (35 + hours)