General Manager - 4015

Socket.dev; Kent (OH); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Dental coverage

401(k)

Paid time off

Job summary

Premium Velocity Auto (PVA) Jiffy Lube is hiring a General Manager for a single retail automotive service location, responsible for daily operations, staff leadership, customer satisfaction, and profitability. You will hire, train, schedule, and manage performance, drive sales and ensure safety and regulatory compliance while handling cash, paperwork, inventory, and vehicle maintenance.

This role requires a valid U.S.

Qualifications

• Leadership and staff development experience.
• Strong communication and customer service focus.
• Experience managing operations, KPIs, budgeting, and basic calculations.

Responsibilities

• Open and close the store and maintain a clean, organized environment.
• Hire, train, schedule and manage staff performance, including discipline.
• Drive sales, profitability, and customer retention.
• Oversee cash handling, reconciliations and deposits.
• Prepare paperwork for sales, cash receipts, and employee records.
• Monitor inventory, prevent shrinkage, and manage supply orders.
• Deliver customer service and resolve concerns.
• Assist with automotive maintenance and operate vehicles.
• Enforce safety standards and OSHA compliance.
• Report workers’ compensation claims.
• Perform tasks assigned by the District Manager.

Skills

Leadership

Customer service

Communication

Operations management

Education

High school diploma or equivalent

Job description

Premium Velocity Auto (PVA) Jiffy Lubeis currently hiring! We have an open position for General Manager.

Job Summary

The General Manager oversees daily operations for a single retail/automotive service location, ensuring efficiency, staff development, customer satisfaction, and overall profitability while adhering to company standards.

Job Description

• Open and close the store while maintaining a clean, organized environment.
• Hire, train, schedule, and manage staff performance, including disciplinary actions.
• Drive store financial performance, including sales growth, profitability, and customer retention.
• Oversee cash handling, register reconciliation, and bank deposits.
• Complete required paperwork for sales, cash receipts, and employee records.
• Monitor inventory, prevent shrinkage, and manage supply orders.
• Deliver customer service and resolve customer concerns.
• Assist with automotive maintenance services and operate various vehicle types.
• Enforce safety standards and ensure OSHA and environmental compliance.
• Report workers’ compensation claims.
• Perform additional tasks as assigned by the District Manager.

Requirements

• Valid U.S. driver’s license and authorization to work in the U.S.
• Minimum 1 year of retail service management experience with familiarity in KPIs, budgeting, and basic calculations.
• Ability to communicate clearly in English (written and verbal).
• Ability to use computers, online tools, and complete required documentation.
• Ability to stand for long periods, lift 50+ lbs., bend, reach, crawl, climb stairs, and work in enclosed or semi‑outdoor environments.
• High school diploma or equivalent.

Qualifications

• Strong customer service, communication, and attention to detail.
• Dependable leader committed to team development and safety compliance.
• Growth‑minded, willing to participate in ongoing training.
• Effective multitasker in a fast‑paced environment.

Benefits

• Employer/employee‑funded medical, dental, and vision plans; prescription coverage; and telemedicine*
• Employer‑funded basic life and AD&D*
• Paid time off*
• 401(k) match
• FSA and Dependent Care FSA*

Added Perks

• JLU training completion bonuses
• Monthly performance‑based bonuses
• Employee discounts on parts and services
• Employee assistance program, will preparation, and travel assistance

*Full‑time employees

Equal Opportunity Employer

Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.