General Manager #3321

FiveStar Food Mart; Elizabethtown (KY); On-site; USD 48,000 - 75,000; Full time

Job summary

FiveStar Food Mart in Elizabethtown, KY is seeking a General Manager to oversee the store’s daily operations, including accounting, marketing, customer service, HR and food service. You will lead, train, and motivate the store team to meet company standards and achieve performance goals.

Responsibilities include inventory management, merchandising, labor budgeting, safety compliance, and ensuring high levels of customer satisfaction.

Qualifications

• High school diploma, GED, or equivalent experience.
• 1+ years of retail management experience or equivalent educational background.
• A valid driver’s license.
• Must be at least 18.
• Professional appearance and a positive attitude.
• Team player, customer focused, honest, hardworking, and excellent attendance.
• Basic Computer Skills.

Responsibilities

• General Managers are responsible for overall store operations including accounting, marketing, customer service, HR, and food service.
• Manage, assist, and direct store team in duties per company policy.
• Oversee training of store team and ensure policy communication.
• Address issues at store level for long‑term resolution.
• Educate staff and follow up on policies and communications.
• Merchandising and ensuring inventory levels, pricing and promotions.
• Promote FiveStar service and customer satisfaction.
• Ensure inventory control, equipment upkeep, staffing within labor budget, and safety/robbery guidelines.
• Oversee food operation, evaluate food service areas, quality, promotions, signage, and compliance.
• Review P&L statements and implement changes to improve store performance.

Skills

Customer service

Management

Food service

Team player

Positive attitude

Excellent attendance

Education

High school diploma or GED

Job description

3321 Etown East Dixie
FiveStar #3321
624 E. Dixie
Elizabethtown, KY 42701, USA

3321 Etown East Dixie
FiveStar #3321
624 E. Dixie
Elizabethtown, KY 42701, USA

General Summary: General Managers are responsible for the overall operations the store they are assigned to, including but not limited to accounting, marketing, customer service, human resources, and food service. They manage, assist, and direct store team in their duties as required by company policy and procedures.

• Proficient in customer service, management, and food service responsibilities and is hands‑on in daily operations.


• Partners with FiveStar team to provide customers with service as outlined by the company’s policies and procedures.


• Ensures timely and thorough training of store team.


• Effectively addresses issues at store level to assure long‑term problem resolution.


• Educates store team and follows up on policies and communications.


• Merchandising and ensuring adequate inventory levels (evaluate displays, pricing, promotional signage, out of stocks).


• Practices and promotes the FiveStar treatment (friendly atmosphere, customer’s needs met, suggestive selling).


• Ensures inventory control methods are in place, equipment is in good condition, adequate staffing, following labor budget, completing accounting and paperwork tasks timely, and safety and robbery prevention guidelines in place.


• Oversee food operation, evaluating appearance of food service areas, food quality, tracking, promotions, signage, and following food service guidelines.


• Review P&L statements and implement changes to improve store performance.

Minimum Qualifications:

• High school diploma, GED, or equivalent experience.


• 1+ years of retail management experience or equivalent educational background.


• A valid driver’s license.


• Must be at least 18


• Professional appearance and a positive attitude.


• Team player, customer focused, honest, hardworking, and excellent attendance.


• Basic Computer Skills.

Physical Requirements:

• Ability to work on different shifts (a.m., p.m., overnight), weekends, and holidays.


• Daily standing, pushing, pulling, reaching, bending, squatting, climbing, walking, lifting (up to 55 lbs.), working in cold indoor environments (35 degrees or less), and food service preparation.


• Ability to work in varying seasonal weather conditions.

FiveStar is an Equal Opportunity Employer.

Qualifications

Skills

Behaviors

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Motivations

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Education

Experience

Licenses & Certifications

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.