Assistant Manager #4455

Fivestar; Hartford (CT); On-site; USD 48,000 - 62,000; Full time

Job summary

FiveStar is seeking an Assistant Manager to partner with the General Manager in Hartford to oversee store operations, including accounting, marketing, customer service, HR, and food service.

The role requires hands-on leadership of the store team, training, merchandising, inventory control, and adherence to labor and safety guidelines. It supports the FiveStar service standard and covers various shifts, including weekends and holidays.

Qualifications

• Minimum qualifications include a High School Diploma, GED, or equivalent experience.
• Proficient in customer service, management, and food service responsibilities and hands-on in daily operations.
• Ability to work flexible shifts, weekends, and holidays.
• Valid driver’s license and at least 18 years old.

Responsibilities

• Assist General Manager in managing store operations including accounting, marketing, customer service, HR, and food service.
• Lead and direct store team in daily duties and ensure adherence to company policies.
• Educate and train store staff on policies and procedures; promote FiveStar treatment.
• Manage merchandising, inventory levels, pricing, signage, and product promotions.
• Assist in budgeting, labor, and safety guidelines; act as store leader in GM’s absence.

Skills

Customer service

Management

Food service

Leadership

Education

High School Diploma / GED

Job description

FiveStar #4455
25 Commerce Drive
Hartford, KY 42347, USA

Description

General Summary: The Assistant Manager partners with the General Manager to assist in managing the overall operations of the store, including but not limited to accounting, marketing, customer service, human resources, and food service. They manage, assist, and direct store team in their duties as required by company policy and procedures.

• Proficient in customer service, management, and food service responsibilities and is hands on in daily operations.
• Partners with FiveStar team to provide customers with service as outlined by the company’s policies and procedures.
• Assists in timely and thorough training of store team.
• Assists in educating store team on policies and communications.
• Assists General Manager in addressing store issues to assure effective and long-term problem resolution.
• Merchandising and ensuring adequate inventory levels (evaluate displays, pricing, promotional signage, out of stocks).
• Practices and promotes the FiveStar treatment (friendly atmosphere, customer’s needs met, suggestive selling).
• Assists in ensuring inventory control methods are in place, equipment is in good condition, adequate staffing, following labor budget, completing accounting and paperwork tasks timely, and safety and robbery prevention guidelines in place.
• Assists in oversight of food operation, evaluating appearance of food service areas, food quality, tracking, promotions, signage, and following food service guidelines.
• Responsible for store operations in the absence of the General Manager.
• Learns and understands P&L statements.

Minimum Qualifications:

• High School Diploma, GED, or equivalent experience.
• 1+ years of retail management experience and/or equivalent education.
• Valid driver’s license.
• Must be at least 18
• Professional appearance and a positive attitude.
• Team player, customer focused, honest, hardworking, and excellent attendance.
• Basic Computer Skills.

Physical Requirements:

• Ability to work on different shifts (a.m., p.m., overnight), weekends, and holidays.
• Daily standing, pushing, pulling, reaching, bending, squatting, climbing, walking, lifting (up to 55 lbs.), working in cold indoor environments (35 degrees or less), and food service preparation.
• Ability to work in varying seasonal weather conditions.

Minimum Qualifications:

• Learns and understands P&L statements.
• High School Diploma, GED, or equivalent experience.
• 1+ years of retail management experience and/or equivalent education.
• Must be at least 18
• Professional appearance and a positive attitude.
• Team player, customer focused, honest, hardworking, and excellent attendance.
• Basic Computer Skills.

FiveStar is an Equal Opportunity Employer.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.