General Manager(07484) - 802 E. Washington St.

Domino's; Nashville (NC); On-site; USD 42,000 - 62,000; Full time

Job summary

Domino's in North Carolina seeks an experienced Store Manager to lead a team of delivery drivers and CSR’s, ensuring orders are expedited quickly and accurately.

You will oversee end-of-night deposits, nightly inventory, and scheduling while upholding Domino's standards. Apply strong leadership and operational oversight to maintain high service levels and customer satisfaction.

Qualifications

• Manages delivery drivers and csr’s to ensure orders are expedited quickly and correctly.
• Responsible for end of night deposits and nightly inventory counts.
• Creates and maintains an employee schedule to match labor needs.
• Maintains grooming, uniform, and appearance standards.
• Promotes pizzas, specials, and promotions; trains staff on store procedures.

Responsibilities

• Lead a team of delivery drivers and csr’s to ensure orders are expedited quickly and correctly.
• End of day deposits and nightly inventory counts.
• Open the store and ensure readiness to receive orders on time.
• Oversee total store operations and communicate with managers as needed.
• Carefully read and understand P&L ledger; implement improvements.
• Route delivery drivers to maximize service while upholding Domino's standards.
• Maintain staffing levels and develop employee schedules.
• Provide quality customer service over the phone and in person.

Skills

Leadership

Team Management

Customer Service

Scheduling

P&L Reading

Inventory Control

Cash Handling

Delivery Routing

Grooming Standards

Promotions

Tools

POS System

Order Entry Software

Job description

• Lead a team of delivery drivers and csr’s to ensure orders are expedited quickly and correctly
• When closing, responsible for end of the night bank deposits
• When closing, responsible for doing a nightly product inventory count
• When opening, ensure the store is set up properly and ready to receive orders upon time of open
• Foster and project a sense of urgency with each and every order
• Ensure the store is running according to Domino’s Operation Evaluation Review standards
• Oversee total store operations
• Communicate with other managers and staff regarding any aspect that impacts business operations
• Calculate product and ingredient needs for a bi-weekly commissary and beverage delivery
• Actively training the GMIT on all aspects of store operations
• Maintain staffing levels that mirror the needs of business at any point of the day
• Creating and maintaining an employee schedule based upon labor needs
• Collect money and signed credit card receipts from delivery drivers at the end of their shift
• Comfortable with dispute resolution and ensuring every unhappy customer is a returning customer
• Ensure vehicle used for delivery pass inspection, both mechanically and visually
• Assist with routing delivery drivers to maximize service to customers while maintaining Dominos standards of orders delivered on time
• Ability to read and understand P&L ledger
• Uphold Dominos standards of grooming, uniform, and appearance
• Promote pizza products, specials, and promotions
• Receive cross-training for preparing products and ingredients, closing and opening procedures, operate pizza oven, and

Job Description

• Lead a team of delivery drivers and csr’s to ensure orders are expedited quickly and correctly
• When closing, responsible for end of the night bank deposits
• When closing, responsible for doing a nightly product inventory count
• When opening, ensure the store is set up properly and ready to receive orders upon time of open
• Foster and project a sense of urgency with each and every order
• Ensure the store is running according to Domino’s Operation Evaluation Review standards
• Oversee total store operations
• Communicate with other managers and staff regarding any aspect that impacts business operations
• Calculate product and ingredient needs for a bi-weekly commissary and beverage delivery
• Actively training the GMIT on all aspects of store operations
• Maintain staffing levels that mirror the needs of business at any point of the day
• Creating and maintaining an employee schedule based upon labor needs
• Collect money and signed credit card receipts from delivery drivers at the end of their shift
• Comfortable with dispute resolution and ensuring every unhappy customer is a returning customer
• Ensure vehicle used for delivery pass inspection, both mechanically and visually
• Assist with routing delivery drivers to maximize service to customers while maintaining Dominos standards of orders delivered on time
• Ability to read and understand P&L ledger
• Uphold Dominos standards of grooming, uniform, and appearance
• Promote pizza products, specials, and promotions
• Receive cross-training for preparing products and ingredients, closing and opening procedures, operate pizza oven, and

properly box products for delivery or carryout

• Provide quality customer service to internal and external customers both over the phone and in person
• Ability to speak and write clearly and comprehension of using a computer based order entry system
• Contribute to and promote an atmosphere of teamwork, energy, and fun