General Manager

Confidential Company; West Chicago Township (IL); On-site; USD 100,000 - 150,000; Full time

Benefits offered by this job

Medical insurance

401(k)

Vision insurance

Tuition assistance

Job summary

A leading company is seeking a General Manager for their food management account. This role involves overseeing daily operations, managing staff, and ensuring high standards in food quality and client relations. The ideal candidate will have extensive experience in food service management and strong leadership skills. This is a full-time position with opportunities for career growth and development.

Qualifications

• Minimum five years of food service management experience.
• Extensive experience in establishing and maintaining client relationships.

Responsibilities

• Oversee daily operations and manage staff for food management account.
• Ensure high food quality and service levels.
• Provide financial expertise and manage costs.

Skills

Leadership

Client Relations

Communication

Education

Bachelor's degree

Tools

MS Office

Job description

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Oversees the daily operations for a food management account. Responsible for overseeing financial and culinary accountability of the account. Manages Chef/Managers, Food Service Directors and Food Service Manager Personnel and oversees all safety and sanitation as it pertains to the account and reflects high standards.

Essential Duties and Responsibilities

• Demonstrates commitment to vision, values and missions through actions on a daily basis.
• Manage staff to include selection, work allocation, training, coaching and mentoring, problem resolution, performance evaluation and feedback, and corrective action.
• Oversee that the chef/managers consistently maintain high food quality and service levels in accordance with standards.
• Lead by example and maintain a professional and reputable work environment by enforcing policy and best practices that brings out a positive employment brand.
• Interact with clients on a daily basis and maintain excellent client relationships through open and honest dialogue.
• Stay abreast of the competition by analyzing quarterly market analysis and consistent research of menu trends.
• Provide financial expertise in overseeing management of Food, Labor and Direct costs.
• Educate client with monthly meetings with transparent financials. Identify and mentor next level personnel to grow with company and develop career paths, including training schedules.
• Hold managers accountable for food, labor and direct cost controls and control expenditures for the account.
• Manage account’s marketing strategy programs to increase sales growth.
• Manage accountability of staff using goal setting and performance management processes.
• Manage costs on all recipes.
• Oversee and accountability of all purchases and inventory levels.
• Oversee all menus.
• Work in conjunction with the Chef/Manager, Food Service Director and Food Service Manager to anticipate trends and roll out new concepts and ideas.
• Maintain high standards by managing customer service and exceed our client’s expectations through delicious food and gracious hospitality.
• Motivate management to consistently thrive to keep the account(s) fresh and exciting.
• Maintain account in compliance with SOP standards and HACCP standards.
• Follow HACCP guidelines to ensure safe food practices.
• Follow all policies and food safety guidelines.

Job Requirements/Specifications

Education and Experience:

• Bachelor’s degree or equivalent work experience.
• Minimum five years of food service management.
• Extensive experience in the food service industry including a vast knowledge of establishing client relations and maintaining long term client relationships.
• Exemplary leadership skills.
• Expertise of the P&L impact and accounting practices.
• Experience with cost controls, sanitation and safety is required.
• Strong communication and client management skills.
• Solid knowledge of financials.
• Proficient in MS Office.
• Responsible for meeting and maintaining state and local certification requirements (Food Service Manager).

Required:

• Bachelor’s degree or equivalent work experience.
• Minimum three years of culinary and management experience.
• Strong management and client relations skills.
• Solid knowledge of financials.
• Proficient in MS Office.
• Responsible for meeting and maintaining state and local certification requirements (Food Service Manager).

Essential Qualifications:

• While performing the duties of this job, the team members is regularly required to talk and hear.
• Possess the ability to fulfill any office activities normally expected in an office setting, to include, but not limited to remaining seated for periods of time to perform computer-based work, participating in filing activity, lifting and carrying office supplies (paper reams, mail, etc.).
• Frequently required to stand, walk, sit, use hands to feel, and reach with hand and arms.
• Occasionally lift and/or move up to 20-25 pounds.
• Exposure to odors, noise, heat, steam, in/out walk-in freezer, cleaning chemicals and detergent.
• Fine hand manipulation (keyboarding and knife skills).

The work environment characteristics described here are representative of those team member encounters while performing the essential functions of this job.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Customer Service, General Business, and Business Development

• Industries

  Food and Beverage Services, Food and Beverage Retail, and Accommodation and Food Services

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Inferred from the description for this job

Medical insurance

401(k)

Vision insurance

Tuition assistance

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