General Manager

Dq; United States; On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Bonus based on performance

Health insurance

Vision insurance

Paid time off

Training & development

Company parties

Opportunity for advancement

Job summary

DQ Tyler seeks a General Manager to oversee daily restaurant operations, ensuring cleanliness, safety, and exceptional customer service. You will lead and train staff, manage scheduling, and drive profitability while upholding sanitation standards and company values.

Fluency in English and strong leadership are essential, with a college degree in Hospitality or related field (or HS diploma with relevant experience).

Qualifications

• Requires college degree in hospitality or related field; or HS diploma with 3 years lead management experience in hospitality, food service, or customer service.
• Strong leadership and communication skills; ability to manage staff and train teams.
• Fluent English speaking and writing; proficient in basic computer software (Google, Microsoft).

Responsibilities

• Oversee restaurant operations to ensure smooth daily performance.
• Lead and supervise staff, uphold safety and sanitation standards.
• Manage hiring, termination, and staff development; schedule team and managers.
• Ensure profitability and compliance with company policies and values.

Skills

Fluent English

Leadership

Communication

Education

College degree in Hospitality or related field

HS diploma + 3 years lead management experience

Job description

Benefits:

• Bonus based on performance
• Company parties
• Competitive salary
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

DQ Tyler is committed to serving hot, fresh food and excellent cool treats in a clean, friendly environment, quickly.

DQ Tyler is dedicated to giving our guests the best service possible and cares about their employees & customers.

We are locally owned and operated. DQ Tyler is community-oriented, assisting local churches, youth teams, and charitable organizations of all kinds.

We love giving inspired individuals a platform to grow and prosper.

We probably have a DQ near you, with fifteen locations, and growing!

At DQ Tyler, we appreciate teamwork.

We value and challenge each other and commit to a common goal of high standards.

The position is always on the move, and you will be standing and walking for many hours without sitting and must be able to lift up to 20 pounds unless you need assistance, which a team member can assist.

Our team is always willing to be in uniform, on time, and fully committed to a drug-free workplace.

General Manager Responsibilities:

The General Manager ensures that the restaurant operates smoothly and in a high state of cleanliness and provides strong leadership and supervision to the staff.

He or she manages and trains the staff to ensure they provide exceptional service to customers in a timely, courteous, efficient, and accurate manner and that they follow proper sanitation standards and keep all areas clean and sanitary at all times.

The ideal candidate for this position has a college degree (Hospitality, Food Service Management, or a related field) or high school diploma with applicable experience of three years of lead management experience in a hospitality, food service, or customer service position. Fluent English speaking and written communication skills, necessary knowledge of use of computer applications and software such as google, and Microsoft, professional appearance and behavior are required for this position.

This is a 50-55 hour a week scheduled full time position. If one is unable fulfill this schedule then the employee may be asked to consider or demote as the position is needed for the entire number of hours during the week.

Duties included but are not limited to:

• Overall managing of operational unit
• Upholding the highest level of restaurant safety and cleanliness in order to keep customers safe
• Profit and Loss accountability
• Hiring and Terminating of Staff
• Retaining and Training of Staff
• Scheduling Team and Management
• Communicating all messaging from corporate to your team
• Team building and development of leaders within the operational unit
• Cleanliness procedures
• Keeping restaurant maintenance needs at standard
• Hospitality standards for the unit
• Maintaining company morals and beliefs