DQ Tyler Store Manager

Dq; Tyler (TX); On-site; USD 20,457 - 29,136; Full time

Benefits offered by this job

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

Savings bank

Tuition assistance

Vision insurance

Wellness resources

Job summary

A well-established fast-food franchise in Tyler, Texas is looking for a full-time Store Manager. This role involves managing daily operations, leading a team, ensuring high standards of cleanliness, and providing exceptional customer service. Candidates should have a college degree or relevant experience in hospitality management and excellent communication skills. Compensation starts at $18 per hour plus benefits. This position is conducive for individuals looking to advance their careers in a supportive environment.

Qualifications

• 3 years of lead management experience in hospitality or food service.
• Ability to maintain a professional appearance and hygiene standards.
• Fluency in English required for effective communication.

Responsibilities

• Manage daily operations and ensure cleanliness.
• Train and supervise staff to provide exceptional service.
• Handle conflict management between customers and team members.

Skills

Leadership

Customer service

Communication

Conflict Management

Education

College degree in Hospitality or related field

High school diploma with experience

Tools

Google applications

Microsoft software

Job description

DQ Tyler Store Manager Dairy Queen of Tyler, Inc - Corporate Office

Full Time • Dairy Queen of Tyler, Inc - Corporate Office

• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off
• Savings bank
• Tuition assistance
• Vision insurance
• Wellness resources

DQ Tyler is committed to serving hot, fresh food and excellent cool treats in a clean, friendly environment, quickly. We probably have a DQ near you, with fifteen locations, and growing! DQ Tyler is dedicated to giving our guests the best service possible and cares about our employees & customers. We are locally owned and operated. DQ Tyler is community-oriented, assisting local churches, youth teams, and charitable organizations of all kinds. We love giving inspired individuals a platform to grow and prosper. At DQ Tyler, we appreciate teamwork.

Restaurant Store Manager Responsibilities

The Store Manager works as a counterpart to the General Manager. The Store Manager helps ensure that the restaurant operates smoothly and in a high state of cleanliness and provides strong leadership and supervision to the staff. He or she helps manage and train the staff to ensure they provide exceptional service to customers in a timely, courteous, efficient, and accurate manner and that they follow proper sanitation standards and keep all areas clean and sanitary at all times.

We require a professional appearance including having good hygiene standards. Gentleman must be clean shaven, other than a short trimmed mustache, and all employees will arrive to work in uniform with slip-resistant shoes or they will be sent home. We do not allow visible tattoos or body jewelry (one solid wedding band and a sport-type watch are the only exceptions) while in our work uniform. Nails should be clean, and kept at a short or athletic length with no dark colors. We wear hats or visors and no hair color should be unnatural, or worn hanging lower than the collar of the shirt for safety reasons.

Qualifications

The ideal candidate for this position has a college degree (Hospitality, Food Service Management, or a related field) or a high school diploma with applicable experience of three years of lead-management experience in a hospitality, food service, or customer service position. Fluent English speaking and written communication skills, necessary knowledge of the use of computer applications and software such as Google, and Microsoft, professional appearance, and behavior are required for this position.

This is a 50‑55 hour a week scheduled full‑time position that will be employee benefits eligible after one month of hire. There will be frequent bending/lifting, up to 30 pounds. The position works on their feet, taking very limited amounts of breaks. The position must be effective at communicating verbally, written and must be able to read the English language for the safety of those on staff and our customers. There is no way to prevent anyone who works in a Dairy Queen restaurant from coming into contact with certain food allergens. If you have a contact allergen to any nut, egg, milk, soy, wheat, MSG or food coloring it may be best to not apply. It causes undue hardship to our establishment to try to prevent an employee from coming into contact with any of these throughout the normal course of business.

All candidates must obtain their own Food Safety Manager certificate that is accredited in the state of Texas.

Duties Included but Are Not Limited To

• Overall managing accountability of the store's controllable expenses and day‑to‑day operations
• Upholding the highest level of restaurant safety and cleanliness in order to keep customers and team safe
• Profit and Loss accountability for food cost, waste, labor management, and training
• Helping the General Manager with hiring and terminating staff
• Working with the GM and all leadership on retaining and training of staff
• Scheduling and reporting management for incidents
• Communicating all messages from Corporate to your team
• Team building and development of leaders within the operational unit
• Keeping restaurant maintenance needs at standard and reporting issues
• Maintaining company rules, morals and beliefs
• Conflict management between customers or other team members

Compensation

$18.00 per hour

Employee Benefits

• Paid Vacation
• All DQ Team Members earn a week of paid vacation after one year of employment and all Full‑Time managerial team and above earn Paid Time Off accrual of two weeks plus, per year
• Half‑Price Employee Meals and Free Drinks during Shift
• EVERY APRIL Employees and their friends/ family with them eat half off (when off shift and in‑store dining)
• College Tuition Assistance Plan – $1,000.00 with eligibility for use beginning at 24 months of employment
• Christmas Bonus – Paid in December based on months worked annually
• Right Now Media – Paid Subscription to Right Now Media @ Work training and mentorship for professional and personal growth
• Full‑time employee only – Major Medical, Dental and Vision Coverage
• Minimum Essential Coverage
• Life Insurance and EAP (Employee Assistance Plan)
• Optional enrollment to company retirement savings plan with company match (mutual fund)

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.