General Manager

Freebirds World Burrito; Richardson (TX); Hybrid; USD 66,000 - 90,000; Full time

Benefits offered by this job

401K

Health insurance

Medical, dental, vision

Disability and life insurance

Paid training

Daily pay option

Job summary

Freebirds World Burrito is seeking a General Manager to lead daily restaurant operations, drive profitability, and ensure exceptional guest experiences. You will oversee a high-performing management team, enforce food quality, safety, and brand standards, and actively support staff to deliver a safe, welcoming environment.

The GM will model our core values, coach teams, and sustain performance through hands-on leadership and continuous improvement across the restaurant.

Qualifications

• Minimum 2 years current experience in Casual dining.
• Restaurant industry experience required.
• Strong leadership and communication skills.
• ServeSafe Certification preferred (training may be provided)

Responsibilities

• Direct the operation of the restaurant to achieve sales and profitability.
• Lead and develop management team while maintaining standards of food quality, safety, and cleanliness.
• Cultivate a positive culture and deliver exceptional hospitality.
• Hands-on leader who supports all positions as needed.
• Drive continuous improvement across the restaurant.

Skills

Team leadership

Communication

Conflict resolution

Education

High School Diploma or GED

Associate or Bachelor's degree preferred

Tools

POS systems

Job description

You can only go up from here! Freebirds is in rapid growth as we are doubling our number of restaurants. We care about our tribe and guests, as we were certified as a Great Place To Work for 2024. Be BOLD, be YOU, fly with us!

Job Summary

The General Manager (GM) is the strategic and operational leader of the restaurant, responsible for driving overall performance, profitability, and guest satisfaction. This role oversees all day‑to‑day operations, leads a high‑performing management team, ensures food‑safety and operational compliance, and cultivates a positive culture that supports team development, engagement, and consistent execution of brand standards. The General Manager models the company’s core values, delivers exceptional hospitality, and ensures every guest experiences a safe, clean, and welcoming environment. As a hands‑on leader, the GM actively supports all positions as needed and drives continuous improvement across the restaurant.

Responsibilities

The General Manager is the strategic leader of the restaurant, responsible for the direction and control of restaurant operations to ensure a positive guest experience and company profitability. This individual will direct the operation of the restaurant, attain sales and profit objectives, and maintain the highest standards of food quality, service, cleanliness, safety, and sanitation by directing and supervising managers and team members. This individual isn’t just running a restaurant, they’re creating memorable experiences, and building teams.

Education and Experience

• A minimum of2 years’current experience in the Casual
• Restaurant industry is required.
• High School Diploma or GED required. An associate’s or a bachelor’s degree is preferred.
• Strong knowledge of team leadership and positive conflict resolution.
• Exceptional written and verbal communication skills.
• Able to withstand the physical demands a restaurant environment holds.
• ServeSafe Certification preferred (training may be provided)

Physical Requirements

• Frequently lift and carry items up to 70 lbs.
• Stand for extended periods (up to an entire shift)
• Bend, stoop, reach, push, and pull regularly for operations, stocking, and equipment use
• Use ladders occasionally for maintenance checks
• Work in varying environments including hot kitchen areas and walk‑in coolers/freezers
• Operate POS systems, kitchen equipment, computers, and other standard devices
• Communicate clearly with employees, guests, vendors, and leadership teams
• Competitive compensation and eligibility for a performance bonus – we aim to recognize your dedication and hard work.
• Competitive benefits (401K, HSA, medical, dental, vision, disability, and life insurance plan options) – to ensure you and your family are well taken care of.
• Paid Training – we aim to set you up for success!
• Daily Pay Option – Access your earnings before payday with our Earned Wage app.
• Opportunities for advancement and growth within our organization – we're excited to embark on this journey with you.

238 West Campbell Road, Richardson, TX, 75080