General Manager

Courtyard by Marriott Tyler; Tyler (TX); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

Paid Time Off

401k Company Match

Free Basic Life Insurance

Travel Discounts

Commuter Transit Benefits

Quarterly Bonuses

Employee Assistance Program

Professional Development

Technology Reimbursements

Job summary

Courtyard by Marriott Tyler is seeking a dynamic General Manager to oversee all hotel operations. In this role, you will boost revenue and ensure the highest level of guest satisfaction while mentoring a diverse team.

Ideal candidates have a degree in Business or Hospitality and prior hotel management experience. Benefits include health insurance, paid time off, 401k match, travel discounts, and employee bonuses.

Qualifications

• Previous hotel management experience is required.
• Degree in Business or Hospitality is necessary.

Responsibilities

• Manage all hotel operations maximizing profits and guest satisfaction.
• Drive commercial performance and brand hospitality standards.
• Lead and mentor the hotel team.
• Ensure high levels of guest satisfaction through service standards.
• Develop strategies to maximize revenue and optimize expenses.
• Oversee all operational aspects including front office and maintenance.

Skills

Hotel management experience

Leadership and mentoring

Customer service excellence

Financial management

Education

Associate or Bachelor's Degree in Business or Hospitality

Job description

Opportunity: General Manager

The Courtyard Tyler is seeking a dynamic, visionary General Manager to lead our team. As the General Manager, you will manage all hotel operations to maximize profits and achieve the highest level of guest satisfaction, successfully driving both commercial performance and brand hospitality standards.

Growth Path

• Area General Manager
• Regional Director of Operations
• Vice President of Operations

Leadership

• Lead, inspire, and mentor a diverse team, cultivating a culture of collaboration, innovation, and accountability.
• Set clear expectations and provide guidance necessary to achieve exceptional performance.

Guest Experience

• Ensure the highest level of guest satisfaction by overseeing the implementation of service standards, personalized experiences, and swift resolution of any issues.
• Continuously seek opportunities to enhance guest interactions and exceed expectations.

Financial Performance

• Develop and execute strategies to maximize revenue, optimize expenses, and achieve budgetary goals.
• Monitor financial performance through regular analysis and implement corrective actions as needed.

Operational Excellence

• Maintain a seamless and efficient operation by overseeing all aspects of the hotel, including front office, housekeeping, and maintenance.
• Implement best practices to uphold quality and safety standards.

Employee Development

• Foster a culture of continuous learning and professional development, empowering team members to excel in their roles and advance within the organization.

Background and Skills

• Associate or Bachelor's Degree in Business, Hospitality or a related field.
• Previous hotel management experience required.

Benefits and Perks

• Medical, Dental and Vision Health Insurance
• Paid Time Off
• 401k Company Match
• Free Basic Life Insurance
• Travel Discounts
• Commuter Transit and Commuter Parking Benefits
• Quarterly Bonuses and Incentives
• Employee Assistance and Wellness Program
• Educational/Professional Development
• Technology Reimbursements

Work Environment and Context

• Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, using fingers and hands, kneeling or crouching.
• Occasional travel required.