General Manager

IRMG GROUP; Tulsa (OK); On-site; USD 60,000 - 63,000; Full time

Job summary

IRMG GROUP's Popeyes in Tulsa is seeking a General Manager to supervise daily restaurant operations, ensuring efficiency and compliance with brand standards in service, quality, and safety.

You will lead staff recruiting and retention, manage inventory and financial accountability, and drive customer satisfaction in a fast-paced environment. This role requires strong people skills and a dedication to quality and service.

Qualifications

• Excellent communication skills and a customer-first mindset.
• Ability to work in a fast-paced environment while maintaining accuracy.
• Strong focus on quality and cleanliness, with safety awareness.
• Willingness to learn and adapt to company standards and procedures.
• Comfort with cash handling and basic store safety responsibilities.
• Team player who can lead and collaborate with staff at all levels.

Responsibilities

• Oversee daily restaurant operations to ensure efficiency and service quality.
• Ensure compliance with company standards across product prep, service, maintenance, and inventory.
• Lead recruitment for store-level positions and focus on employee retention.
• Manage financial accountability to support restaurant performance goals.
• Deliver high-quality products and exceptional service to customers.
• Perform additional duties as needed or assigned.

Skills

People skills

Team collaboration

Customer service

Quality focus

Willingness to learn

Cash handling

Store safety

Communication skills

Job description

Job Details: Job Location: Popeyes at Woodland Hills Mall- 7021 S Memorial Dr - Tulsa, OK 74133, Position Type: General Manager, Salary Range: $60,000.00 - $63,000.00 Salary, Job Category: Operations, Company Overview:

A dynamic and growing company that specializes in creating memorable dining experiences. We are committed to fostering a diverse and inclusive workplace where every employee can thrive.

Job Summary:

As a General Manager, you’ll oversee daily restaurant operations, ensuring efficiency and compliance with company standards in areas like product preparation, customer service, facility maintenance, and inventory management. You’ll lead team recruitment and retention efforts while maintaining financial accountability. With a focus on delivering top-quality products and exceptional service, you’ll play a key role in enhancing our customers' dining experience. We are an equal opportunity employer.

Job Responsibilities:

• Overseeing daily restaurant operations to maintain efficiency and service quality.
• Ensuring compliance with company standards across all operational areas, including:
  • Product preparation and delivery
  • Customer relations
  • Restaurant maintenance and repairs
  • Inventory management
• Lead your team with effective guidance, manage recruitment for store-level positions as needed, and focus on employee retention.
• Managing financial accountability to support the restaurant’s performance goals.
• Delivering the highest quality products and exceptional service to each customer.
• Performing additional duties as needed or assigned.

Qualifications:

• Consider yourself a “people person,” and enjoy meeting others.
• Love working as a team and appreciate the chance to collaborate.
• Understand how to create a great customer service experience.
• Have a focus on quality and take pride in your work.
• Are open to learning new things.
• Are comfortable with responsibilities like cash-handling and store safety.
• Can keep cool and calm in a fast-paced, energetic work environment.
• Can maintain a clean and organized workspace.
• Have excellent communications skills.