General Manager

IRMG GROUP; Pittsburgh (Allegheny County); Sur place; USD 55 000 - 60 000; Plein temps

Résumé du poste

IRMG GROUP is seeking a General Manager for Popeyes at Ross Park Mall in Pittsburgh. You will oversee daily restaurant operations, ensure efficiency and compliance with standards in product prep, customer service, maintenance, and inventory. You will recruit and retain staff while maintaining financial accountability and delivering top-quality products and service.

The role emphasizes teamwork, customer experience, and maintaining a clean, safe, and welcoming environment in a fast-paced setting.

Qualifications

• People-oriented and enjoys meeting others.
• Team player who collaborates effectively.
• Understands how to deliver great customer service.
• Strong focus on quality and pride in work.
• Willing to learn new things.
• Comfortable with cash-handling and store safety.
• Remains cool in a fast-paced environment.
• Maintains a clean and organized workspace.
• Excellent communication skills.

Responsabilités

• Oversee daily restaurant operations to ensure efficiency and service quality.
• Ensure compliance with company standards across all areas: product prep, customer relations, maintenance, inventory.
• Lead and recruit store-level staff; focus on retention.
• Manage financial accountability to support performance goals.
• Deliver high-quality products and exceptional service to customers.
• Perform additional duties as needed.

Description du poste

Job Details

Job Location: Popeyes at Ross Park Mall - Pittsburgh, PA 15237-3872. Position Type: General Manager. Salary Range: $55,000.00 - $60,000.00. Job Category: Operations.

Company Overview

A dynamic and growing company that specializes in creating memorable dining experiences.

We are committed to fostering a diverse and inclusive workplace where every employee can thrive.

We are an equal opportunity employer.

Job Summary

As a General Manager, you’ll oversee daily restaurant operations, ensuring efficiency and compliance with company standards in areas like product preparation, customer service, facility maintenance, and inventory management. You’ll lead team recruitment and retention efforts while maintaining financial accountability. With a focus on delivering top-quality products and exceptional service, you’ll play a key role in enhancing our customers' dining experience.

Job Responsibilities

• Overseeing daily restaurant operations to maintain efficiency and service quality.
• Ensuring compliance with company standards across all operational areas, including:
  • Product preparation and delivery
  • Customer relations
  • Restaurant maintenance and repairs
  • Inventory management
• Lead your team with effective guidance, manage recruitment for store-level positions as needed, and focus on employee retention.
• Managing financial accountability to support the restaurant’s performance goals.
• Delivering the highest quality products and exceptional service to each customer.
• Performing additional duties as needed or assigned.

Qualifications

• Consider yourself a “people person,” and enjoy meeting others.
• Love working as a team and appreciate the chance to collaborate.
• Understand how to create a great customer service experience.
• Have a focus on quality and take pride in your work.
• Are open to learning new things.
• Are comfortable with responsibilities like cash-handling and store safety.
• Can keep cool and calm in a fast-paced, energetic work environment.
• Can maintain a clean and organized workspace.
• Have excellent communications skills.