General Manager

Advantage Pro Services; Town of Texas (WI); On-site; USD 105,000 - 140,000; Full time

Benefits offered by this job

401(k)

Health insurance

Vision insurance

Life insurance

Ownership opportunities

Job summary

Advantage Pro Services is seeking a General Manager to own the P&L, lead a 30+ person team, and drive growth from $3M to $6M+ in revenue. You will mentor the Business Development and Outside Sales teams, set targets, and ensure maintenance plans expansion while controlling costs.

You will partner with HR on recruiting and performance, manage vendor relationships, and present monthly performance to the Owner/CEO. A strong leadership track record in home services is required.

Qualifications

• 4+ years of operations leadership in residential/commercial field services.
• Proven P&L ownership with budget, revenue targets, and variance explanations.
• Sales DNA with leadership of sales teams; cold calling or door-to-door a plus.
• Track record of developing people—managers and hourly staff.

Responsibilities

• Lead, coach, and hold accountable Business Development Manager and Outside Sales.
• Set monthly/quarterly targets and own revenue; step in to close or back up deals.
• Drive growth in maintenance plan enrollments; oversee daily field operations.
• Own COGS, manage budgets, and maintain customer retention and NPS targets.
• Lead 30+ employees; collaborate with HR on recruiting and performance management.

Skills

P&L ownership

Leadership

Sales leadership

Team development

Operations management

Tools

ServiceTitan

Jobber

HubSpot

Job description

Job Description

Compensation: $105,000 - $140,000 base salary + performance bonus (total comp $125K - $170K+)

Reports To: Owner / CEO

Direct Reports: CXM Manager, Field Service Manager, Comptroller, HR Manager, Business Development Manager, Outside Sales

THE OPPORTUNITY

Advantage Pro Services is a fast-growing residential home services company -- window cleaning, pressure washing, and gutter cleaning -- on a deliberate path from $3M to $6M+ in revenue. We deliver five-star service to Houston homeowners, and we're looking for the leader who will take us there.

The General Manager owns the P&L, leads a team of 30+, models the behavior, and holds the team accountable to results.

WHAT YOU'LL OWN

Sales Leadership

• Lead, coach, and hold accountable the Business Development Manager and Outside Sales team -- ride-alongs, pipeline reviews, close-rate tracking
• Set monthly and quarterly sales targets; own the revenue number
• Step in to demo, close, or recover a deal when the team needs backup
• Drive growth in recurring maintenance plan enrollment

Operations

• Oversee daily field operations through the Field Service Manager; ensure crews are staffed, scheduled, and producing at or above target efficiency
• Own COGS -- labor utilization, materials, vehicle and equipment costs -- with a target at or below 40% of revenue
• Partner with the CXM Manager to maintain NPS and customer retention above benchmarks

Financial Management

• Own the full P review actuals weekly with the Comptroller and flag variances before they become problems
• Present monthly performance to the CEO with clear drivers and a corrective action plan when needed
• Manage department budgets and vendor relationships

Team & Culture

• Lead direct reports and 30+ total employees with urgency, accountability, and respect
• Partner with HR on recruiting, onboarding, and performance management
• Build a winning culture -- people who perform and grow here are rewarded with expanded responsibility and opportunities

YOUR DIRECT REPORTS

CXM Manager: Oversees Business Development Manager, Outside Sales team, Inside Sales / Customer Care, and Dispatch

Field Service Manager: Oversees Field Service Managers and all field technicians (20+ crew members)

Comptroller: Manages accounting, billing, payroll coordination, and financial reporting

HR Manager: Handles recruiting, onboarding, benefits, compliance, employee relations, and safety

Marketing (Outsourced): Manages relationship with digital marketing partner -- SEO, social media, automation, and copywriting; holds partner accountable to lead volume targets and campaign ROI

WHO WE'RE LOOKING FOR

Must-Haves

• 4+ years of operations leadership in residential or commercial field services -- home services, pest control, landscaping, facilities management, or similar
• Proven P&L ownership: you've managed a budget, hit a revenue target, and explained variance to leadership
• Sales DNA -- you've sold, led sales teams, or both; cold calling and door-to-door experience is a genuine plus
• Track record of developing people -- managers and hourly employees alike

Strong Differentiators

• Branch manager or GM experience at a national home services company
• Experience scaling a service business from startup to $5M+ revenue
• Familiarity with field service software (ServiceTitan, Jobber, HubSpot, or comparable)
• Houston-area market knowledge

COMPENSATION & BENEFITS

• Base salary $105,000 - $140,000 depending on experience
• Performance bonus tied to revenue and profitability targets -- total comp potential $125K - $170K+
• 401(k)
• Health, vision, and life insurance
• Clear growth path: as the company scales past $4M, the right leader helps define and leads the next structure with Options for ownership opportunities.

ABOUT ADVANTAGE PRO SERVICES

Founded and headquartered in Houston, TX, Advantage Pro Services has built a loyal residential customer base by doing the fundamentals right: show up on time, do excellent work, stand behind it. We have grown to 30+ employees and $3M+ in annual revenue -- and we're just getting started. We operate with a people-first culture that rewards accountability, hustle, and growth.

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