General Manager

Hunter Super Techs - TurnPoint; Town of Parrish (WI); On-site; USD 55,000 - 60,000; Full time

Job summary

SONIC Drive-In is seeking a General Manager to lead a drive-in restaurant team and deliver a delicious customer experience. You will train and supervise Crew, Carhops and Skating Carhops, open/close, schedule staff, manage inventory, and maintain records to meet operational standards.

The role requires at least two years of restaurant management, knowledge of labor laws, strong communication, and willingness to work nights, weekends and holidays.

Qualifications

• Minimum of two years of restaurant management experience (QSR preferred).
• Knowledge of federal and state labor laws and sanitation regulations.
• Ability to recruit, interview and select staff; train and lead teams.

Responsibilities

• Manages, trains, monitors and coaches Crew/ Team members, Carhops and Skating Carhops.
• Directs and assigns drive-in restaurant employees to meet standards.
• Prepares staff schedules and adjusts staffing levels as needed.
• Monitors inventory and places orders within cost controls.
• Opens and/or closes the restaurant and maintains records.
• Interacts with guests to resolve requests and complaints promptly.
• Develops action plans to address unfavorable sales trends.
• Follows appearance, uniform and hygiene standards.

Skills

Leadership

Training

Staffing

Communication

Problem solving

Customer service

Education

High School Diploma

Job description

Job DescriptionIt’s the dream job you never have to wake up from. At SONIC, you’ll whistle while you work, gaining a sense of accomplishment along the way. You’ll interact with fantastic people, earn great pay, sport a cool uniform.As a SONIC Drive-In restaurant General Manager, you are indeed a general—leading your troops in a never-ending campaign to give America an infinitely more delicious food service experience. You will be involved in training and supporting drive-in restaurant employees, ensuring that food is delivered in a clean, safe and efficient manner and our customers have an excellent experience.Essential General Manager restaurant job duties are listed below:Manages, trains, monitors and coaches Crew/ Team members, Carhops and Skating CarhopsDirects and assigns drive-in restaurant employees as needed to ensure all aspects of food service meet operational standardsAdheres to and monitors employee compliance of the drive-in employee handbook, policies and practicesPerforms restaurant opening and/or closing dutiesPrepares employee work schedules; monitors and makes appropriate adjustments to restaurant staffing levelsMonitors and maintains restaurant inventory levels. Places orders for food, paper and other supplies within cost control proceduresCompletes and maintains all drive-in restaurant employment related records and payroll recordsReinforces a customer service mentality and ensures all employees are focused on serving the customer at all times.Immediately and respectfully resolves guest requests. Reports guest complaints to immediate supervisor and assists in resolving such complaintsInterview and hire restaurant crew and management team members to achieve proper staffing levelsPrepare all necessary operational reports. Develop appropriate action plans to resolve unfavorable financial and/or sales trendsDevelop and implement a marketing planQD Sonic's Pay Rate - $55,000-$60,000/yearRequirementsAdditional General Manager Requirements:High school diploma or equivalent required. Advanced studies in business, restaurant management or related fields are preferredMinimum of two (2) years of restaurant management experience (QSR preferred), experience running shifts without supervisionRequired to work a minimum 5 day workweek with 4 closing shifts (or 4 day workweek guaranteed) including irregular hours, nights, weekends and holidaysKnowledge of recruiting, interviewing and selection practicesKnowledge of federal and state labor laws as well as local health and sanitation laws and regulationsLeadership and supervisory practices and skills; effective verbal and written communication skillsBasic accounting and computer skillsAbility to follow directions and work with autonomy once given directions; ability to multi-task and successfully solve problemsProblem solving, decision-making and conflict-resolution skillsWillingness to abide by the appearance, uniform and hygiene standards at SONICPromotes and embodies the Quality Way Core Values