General Manager

Waterco; Town of Islip (NY); On-site; USD 100,000 - 120,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability benefits

401(k)

Job summary

Culligan is seeking an experienced General Manager to oversee store operations at the Holbrook location. You will lead daily operations, guide staff, set performance targets, ensure safety and regulatory compliance, and prepare financial reports.

To succeed, you should lead people, drive operations, achieve revenue targets, and demonstrate strong problem-solving and decision-making skills. This is a full-time role with competitive benefits and bonus potential.

Qualifications

• Four-year degree in Sales, Marketing, Management, or a related field is preferred.
• 5 years of Basic Plumbing, Operations, Management, and Marketing is a plus.
• Excellent verbal and written communication skills, with the ability to convey information clearly and effectively.
• Ability to generate sales growth and financial performance.
• Ability to manage multiple projects and priorities; strong decision-making and problem-solving abilities.
• Strong analytical and strategic thinking skills.

Responsibilities

• Full operational responsibility for all profit and loss related activities of the branch.
• Prepare all staff members to deliver exemplary customer service and measure performance.
• Adhere to and enforce all company safety guidelines; file insurance paperwork for claims.
• Protect and manage branch assets effectively.
• Foster a team culture by recognizing and motivating branch personnel.
• Prepare accurate business forecasts and budgets.
• Oversee branch payables, inventory, and receivables.
• Respond to difficult customer inquiries and unusual situations.
• Manage efficient routing of deliveries and service calls.
• Execute programs to meet/exceed the sales plan.
• Monitor local competition and market trends to inform strategy.
• Participate in recruitment and onboarding for new hires.
• Identify training needs and facilitate professional development.
• Monitor employee performance and provide feedback and coaching.
• May perform duties of other staff; spend time in the field training.
• Optimize branch efficiency by consolidating/automating duties.

Skills

Verbal communication

Written communication

Sales growth

Financial performance

Decision making

Problem solving

Analytical thinking

Leadership

Interpersonal skills

Education

Four-year degree in Sales/Marketing/Management

Tools

Microsoft Office

Job description

Holbrook
1330 Lincoln Ave
unit 1
Holbrook, NY 11741, USA

Holbrook
1330 Lincoln Ave
unit 1
Holbrook, NY 11741, USA

Locations

Showing 1 location Holbrook
1330 Lincoln Ave
unit 1
Holbrook, NY 11741, USA
Holbrook
1330 Lincoln Ave
unit 1
Holbrook, NY 11741, USA
+0 more locations less locations

• On-site
• Operations
• Full-Time
• Requisition #: GENER008440

Description

Culligan is seeking an experienced General Manager to oversee our business operations at the store branches. The General Manager will be responsible for leading and managing daily operations to achieve business goals and maximize profitability. As General Manager, your duties also include guiding staff in your branch, setting performance objectives, evaluating, and optimizing operational performance, ensuring regulatory and company standards are upheld, and preparing operations and financial reports.

To be successful as a General Manager, you should be able to lead and manage people, ensure operations run smoothly, and achieve revenue targets. Ultimately, a top-notch General Manager should be able to demonstrate excellent problem-solving and decision-making skills.

Specific Job Function:

• Full operational responsibility for all profit and loss related activities of the branch
• Prepare all staff members to be in position to deliver exemplary customer service and measure the job performance of the staff to ensure customer satisfaction
• Adhere to and enforce all company safety guidelines; Responsible for the timely and accurate filing of paperwork relative to insurance reporting of general liability, fleet accidents, and worker compensation claims.
• Protect and manage branch assets effectively.
• Foster a team culture by recognizing and motivating branch personnel.
• Prepare accurate business forecasts and budgets.
• Oversee branch payables, inventory, and receivables.
• Personally, responds to difficult customer inquiries and/or unusual situations.
• Manage the efficient routing of deliveries and service calls.
• Execute program(s) to meet/exceed the sales plan
• Maintain awareness of local competition and using market trends to inform strategic decisions and improve competitive positioning
• Participate in the recruitment process, from interviewing to selecting candidates, and ensure smooth onboarding for new hires
• Identify training needs and facilitate professional development opportunities to enhance team skills and capabilities
• Monitor and evaluate employee performance, providing regular feedback, coaching, and development opportunities to ensure high performance
• May be required to perform the job duties of other branch staff on an as needed basis and spend time in field assisting with training.
• Optimize branch efficiency by consolidating/automating job duties wherever possible.

Qualifications:

• Four-year degree in Sales, Marketing, Management, or a related field is preferred.
• 5 years of Basic Plumbing, Operations, Management, and Marketing is a plus.
• Excellent verbal and written communication skills, with the ability to convey information clearly and effectively
• Ability to work with all levels of management.
• Ability to generate sales growth. Strong sales generation ability and financial performance.
• Ability to manage multiple projects and priorities; strong decision-making and problem-solving abilities
• Strong analytical and strategic thinking skills.
• Proficient in Microsoft Office.

To perform the job successfully, an individual should demonstrate the following competencies in this position:

Resourcefulness Customer Focus Team Player

Passion Integrity Organizational/Planning

Communication Analytical Judgement/Decision Making Detail Oriented

Target Salary Range: $100,000 - $120,000 salary a year with the opportunity for eligible employees to earn additional compensation pursuant to the Company’s bonus plan. Exact pay will be based on factors including, but not limited to relevant education, qualifications, certifications, experience, level, geographic location, and business and organizational needs. Full-time positions are eligible for competitive benefits, including paid time off, health, dental, vision, life, disability benefits and 401(k).

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Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.